• Report: #237986

Complaint Review: World Financial Network National Bank &

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  • Submitted: Sat, March 03, 2007
  • Updated: Sat, March 03, 2007

  • Reported By: John — Colorado Springs Colorado U.S.A.
World Financial Network National Bank &
P.O. Box 2974 Shawnee Mission, Kansas U.S.A.

World Financial Network National BankWorld Financial Network National Bank & At Home Rewards permits fradulent billing of At Home Rewards charges Ripoff Shawnee Mission Kansas

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WFNNB permits fradulent charges from their "Third-Party", partner company "At Home Rewards". Bank Customer Service department refuses to remove illegal transactions, even after wrtiien correspondence. Their 1-866-843-0194 is less than user friendly, providing operators with no authority to resolve issues.

Meanwhile, bank continues to impose $25 late fees and finance charges until the customer gives up and pays the bill.

Bank's agent allows frequent phone calls - five to six a day, at all hours (0800 to 9PM0 seven days a week), however no human is ever on the phone when it is answered, and no resolution appears to be possible.

I believe that the bank's unethical business practices are widspread, reaching millions of consumers throughout the United States - through a variety of proprietary credit cards.

It is time for a class-action suit!

John
Colorado Springs, Colorado
U.S.A.

This report was posted on Ripoff Report on 03/03/2007 01:41 PM and is a permanent record located here: http://www.ripoffreport.com/r/World-Financial-Network-National-Bank-/Shawnee-Mission-Kansas-66201-1374/World-Financial-Network-National-BankWorld-Financial-Network-National-Bank-At-Home-Rewar-237986. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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