• Report: #83653

Complaint Review: World Trust Benefits

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  • Submitted: Fri, March 12, 2004
  • Updated: Fri, March 12, 2004

  • Reported By:Dallas Texas
World Trust Benefits
New York, New York U.S.A.

Trust (World) Benefits (credit Services) never received anything and it has been almost 5 months after they took my $299 New York New York *UPDATE .. World Benefits contacts Rip-off Report. REFUNDS will be given to unsatisfied customers *EDitor's UPDATE 2-20-04!

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EDitor's UPDATED info 2-20-04: Rip-off Report is still receiving complaints that they are not receiving the refunds as promised. Rip-off Report has been in contact with the Company and has made them aware of these issues. They have assured us that refunds are being given to those who are providing them with all the correct contact information requested by them. They have also provided confirmation/proof of over 2,600 refunds to date, on a spreadsheet, and Rip-off Report staff called and verified more than a dozen consumers at random, all very angry & outraged, but, they all did get their refund. The company again apologized for the delay and reported that credit to your account could take as long as 4-5 days. As we understand it, this company only does the processing for all the other companies, so they are at the mercy of those companies funds, further delaying your refund.

Rip-off Report is hoping they will live up to what they have promised, we think they will, ..we'll see. Rip-off Report will continue to investigate more into this situation, and we will eventually post an UPDATE to the main Report at this web address: https://www.ripoffreport.com/view.asp?id=76605

Please be patient, we can only tell you what they are telling us.

ED Magedson
EDitor@RipoffReport.com
badbusinessbureau.com

CLICK HERE to see how World Benefits contacted Rip-off Report, stating they will give REFUNDS to unsatisfied customers.

I have the identical problem as http://www.ripoffreport.com/Cross-Border-Scams/Trust-Benefit-Servic/trust-benefit-services-ripoff-37593.htm

I needed to repair my credit and I thought this would be a good start. I allowed them to withdraw the money out of my account which was in November, I was told I would receive a package in 15-20 days, I called and called and called and finally was able to speak with someone who told me I should be receiving it within the next couple of days. After about 3 weeks, I finally received the package, although I thougth I was supposed to receive a credit card.

I called the company and was told I should receive paperwork from a bank within 2 weeks and I would then sign and return and receive my credit card. This never happen. I've called numerous times since January and am told they are putting in requests to have them re-sent and I call again and am told the same thing. It is now mid-March and I have yet to receive anything discussed initially. This is a TOTAL RIP OFF. Please beware...

Kerri
Dallas, Texas
U.S.A.

This report was posted on Ripoff Report on 03/12/2004 12:32 PM and is a permanent record located here: http://www.ripoffreport.com/r/World-Trust-Benefits/New-York-New-York/Trust-World-Benefits-credit-Services-never-received-anything-and-it-has-been-almost-5-83653. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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