- Report: #1058934
Report - Rebuttal - Arbitrate
Complaint Review: World Wide Foto
World Wide Foto5040 Biscayne Blvd. Miami, Florida USA
World Wide Foto Company Refuses to accept exchanges or refund money on inferior Photographic Equipment ..Their policy is You buy it you own it! Miami Florida
*Consumer Comment: They Ripped Me Off Also!
*Author of original report: Miami Photo Store Refuses to Exchange or Refund On Inferior Merchandise!
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I was forced to purchased a Flash accessory from this store due to a last minute photo job ..this type of flash accessory is available online at hundreads of other stores, with all of them offering refund policys (Not in this Store however) The Clerk who reminds me of a Used Car Salesman quickly informs me that this type of accessory is not returnable at his store! Because I nee the equipment that same day I test it quickly in the store (NEVER A GOOD WAY TO PURCHASE ANYTHING) I then go ahead and make the purchase, later that day I take the item to my studio and discover it is a piece of Crap! It keeps falling off the Flash! It does not inprove the photograph! It creates what is known as a hotspot! it is just Garbage! I then call the manufacturer support and I am informed this item has been long discontinued and replaced by another similar flash accessory they also tell me that the item I purchased at this store is not even intended to fit the type of flash I am using! ..of course none of this was mentioned at the time I purchased this equipment To make matters even worse the newer up to date replacement is selling at this store for ten dollas less than the discontinued one they sold me! I emailed the Manager of the store explaining all of this and hoping at least to get an exchange of something else but I have not even received a reply to my complaint! I don't expect to hear from these crooks It's probably a loos to me, But I would like to warn any other photographers who may live or visit Miami if you make a purchase at WORLD WIDE FOTO and you are disatisfied don't be surprised if you are ignored!
This report was posted on Ripoff Report on 06/13/2013 02:28 PM and is a permanent record located here: http://www.ripoffreport.com/r/World-Wide-Foto/Miami-Florida-33137-3248/World-Wide-Foto-Company-Refuses-to-accept-exchanges-or-refund-money-on-inferior-Photogra-1058934. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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