- Report: #14824
Report - Rebuttal - Arbitrate
Complaint Review: Worldcom Wireless, Inc.
Worldcom Wireless, Inc.P. O. Box 5211 New York, New York U.S.A.
MCi Worldcom Ripoff Wireless, Inc. -- Bad Bad Business
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I have tried calling them no less the 20 times already and no answer. Two days ago I stayed on the line waiting for them to pick up. It took them 35 minutes before a live person got on the phone with me. I told them the phone had been stolen and also I wanted to cancel the phone out since we have not gotten the service promised.
They were very rude and told me I could not cancel it since it was now in my husbands name even though I ordered it. So I called back again that night and again I waited another 25 minutes before a live person got on the phone. I went through the whole thing again and this time put my husband on the phone to cancel it.
They told him he couldn't cancel it because we had a contract. I have never seen a contract nor have I ever signed a contract. They told him we would be getting a bill for another $250 for the broken contract. So it looks like we will have a long fight on our hands now.
The invoice coming for $250 plus a final bill we have never gotten yet that keeps ringing $$$$ signs. I would never do business with them again and I do not intend to pay for something we did not get the correct use out of. Their Customer Service is the worst I have ever dealt with. This company needs to be put out of business before they rope more people into it.
This report was posted on Ripoff Report on 02/22/2002 12:00 AM and is a permanent record located here: http://www.ripoffreport.com/r/Worldcom-Wireless-Inc/New-York-New-York-10087-5211/MCi-Worldcom-Ripoff-Wireless-Inc-Bad-Bad-Business-14824. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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