- Report: #40086
Report - Rebuttal - Arbitrate
Complaint Review: Worldcom Wireless
Worldcom Wireless817 Highland Ave Needham, Massachusetts U.S.A.
Worldcom Wireless rip-off billing & how to fix Needham Massachusetts
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
We had taken detailed notes of every conversation: date and time, person we talked to (with 4 digit extension number id), all of what was discussed, confirmation numbers, departments we taled to, phone numbers we called. We typed up all these notes into a document. I called the Worldcom Wireless collections number and got the physical address of the Executive Escalations department.
I then sent two packages, return receipt: one was to the executive escalations; the other was to the New York State Office of the Attorney General Consumer Protection Bureau.
I provided Worldcom with a copy of my letter to the Att'y Gen'l. In the packages were the notes, copies of the orignal contract and calling plan and previous faxes I had sent. About three weeks later, I got a letter from Worldcom applying a full credit to our remaining balance.
If you believe you're right and can prove it, you should fight and get the state agencies to help you. That's their job.
Rochester, New York
This report was posted on Ripoff Report on 01/04/2003 02:59 PM and is a permanent record located here: http://www.ripoffreport.com/r/Worldcom-Wireless/Needham-Massachusetts/Worldcom-Wireless-rip-off-billing-how-to-fix-Needham-Massachusetts-40086. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.