• Report: #13095

Complaint Review: Worldcom Wireless

  • Submitted: Fri, February 01, 2002
  • Updated: Fri, February 01, 2002

  • Reported By:Shreveport LA
Worldcom Wireless
P O Box 5211 New York, New York U.S.A.

MCI Worldcom Ripoff Never Used

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I received a phone call offering a cellular phone plan. At the time it seemed like a good deal and so I agreed to receive the phone in my husbands name.

The told me the phone would arrive soon and I could look over the phone and plan and make my decision. They told me that I had a thrity day trial period.

Once the phone arrived, I inspected the contents and the agreement. The agreement said that usage of the phone meant activation of the account.

I shopped around and found out that this plan was not the best plan that I could get. So I never used the phone. I tried calling the number that they gave me for assistance so that I could see how I needed to return the phone.

Every time I called I got the answering service telling me that 'due to the high call volume they could not answer my call, ... please try your call again later.' This was every time I called no matter whether it was the middle of the day or night.

So I returned the phone and thought that was the end of the situation. Since then I have received two bills that show that no minutes were used. I have sent them a letter detailing the above and asking for them to contact me.

I have not gotten any correspondance concerning my letter, however I received another bill today that includes a third month of billing without usage of any minutes.

Shreveport LA

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This report was posted on Ripoff Report on 02/01/2002 12:00 AM and is a permanent record located here: http://www.ripoffreport.com/r/Worldcom-Wireless/New-York-New-York-10087-5211/MCI-Worldcom-Ripoff-Never-Used-13095. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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