- Report: #39621
Report - Rebuttal - Arbitrate
Complaint Review: Worldcom Wireless
Worldcom WirelessP.O. Box 5211 GPO New York, New York U.S.A.
Worldcom Wireless ripoff fraudulent billing New York New York
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I live in Ohio, it was activated for a local in Arizona. That was a real problem since all calls would be in 'Roaming'. Once the phone is properly switch to my local area, I then began to use the phone when needed. The first bill came in. The only calls I didn't get charged for we're the night and weekend calls. I wondered what happened to my 600 minutes.
I placed a call to customer support. I was given a conformation number for my case. The rep. told me everything should be alright after we reprogramed my phone for the second time.
The next bill came in. I was outraged. It was for three times as much as the first one. Again I call Worldcom Wireless. Again a conformation number and reprogramming. Third bill was for three times the second. No more I said. I've had it.
Worldcom wireless refused to correct the billing errors. That was in Jun of 2001. To this day I refuse to pay for calls that are suppose to be included in the plan. To this day I deal with the $1,882.44 scar on my credit report.
This report was posted on Ripoff Report on 12/31/2002 05:26 AM and is a permanent record located here: http://www.ripoffreport.com/r/Worldcom-Wireless/New-York-New-York/Worldcom-Wireless-ripoff-fraudulent-billing-New-York-New-York-39621. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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