- Report: #28778
Report - Rebuttal - Arbitrate
Complaint Review: Worldcom Wireless
Worldcom WirelessPOBox259 Newark, New Jersey U.S.A.
Worldcom Wireless No service,No phone, No satisfaction, but still racking up the airtime bills ripoff Newark New Jersey
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First I find out I was never transferred to the tech. dept. to have the new # programmed to my phone. Wait another few days. To make a long story short, I made several phone calls and still had no service as of April 17th. Needless to say, returned phone to point of origin (delivery confirmed April 22). Letters were sent, one packaged with the phone, and a separate one to the customer service dept. in Texas.
After returning home from a two week stay in the hospital with my daughter, I receive a past due/shut off notice. Called on May 24th. Representative assured me he would deactivate my account and reverse the charges. My latest bill for airtime charges is dated August 25th.
Just another note. I had to laugh when I received my first bill. I was being charged for airtime charges for dates before I even received the phone in the mail.
Forked River, New Jersey
This report was posted on Ripoff Report on 09/02/2002 07:02 PM and is a permanent record located here: http://www.ripoffreport.com/r/Worldcom-Wireless/Newark-New-Jersey-07101-0259/Worldcom-Wireless-No-serviceNo-phone-No-satisfaction-but-still-racking-up-the-airtime-b-28778. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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