• Report: #33651

Complaint Review: Worldcom Wireless

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  • Submitted: Mon, October 28, 2002
  • Updated: Mon, October 28, 2002

  • Reported By:Belton MO
Worldcom Wireless
box 259 Newark, New Jersey U.S.A.

Worldcom Wireless ripoff dishonest billing double charges over singulair takeover Newark New Jersey

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Singulair took over my wireless service 7/25/02. I received a bill and paid my final bill to Worldcom, several months ago. I then receive another bill last week for 100.56.

I called their servicing center, put on hold for a half an hour. I was assured the account was completely cleared and I owed nothing. That it may be possible they owe me a credit. They said my service wasn't disconnected until October 10th, I told them it was turned over to Singulair on July 25. They made the ajustments and everything is fine.

Today I receive another bill for a balance of 23.75. I call their servicing center spoke to #7457, a very rude woman and she tells me this is a past due amount, and that I had agreed to send them this amount on Saturday. I tried to explain everything, but she just kept interrupting me.

I beleive that the 60.00 I sent in as the balance due was too much, but I paid it, because they were calling my father-in-law saying I wasn't paying my bill.
I was absolutely screaming at this woman, and she just kept saying this is what you owe! I asked to speak to a supervisor and she said she doesn't have one. I hung up on her.

Kathy
Belton, Missouri

This report was posted on Ripoff Report on 10/28/2002 06:32 PM and is a permanent record located here: http://www.ripoffreport.com/r/Worldcom-Wireless/Newark-New-Jersey-07101-0259/Worldcom-Wireless-ripoff-dishonest-billing-double-charges-over-singulair-takeover-Newark-N-33651. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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