• Report: #10396

Complaint Review: Worldcom Wireless

  • Submitted: Wed, January 02, 2002
  • Updated: Wed, January 02, 2002

  • Reported By:Baltimore MD
Worldcom Wireless
nationwide Nationwide U.S.A.

MCI Worldcom Wireless TOTAL SCAM

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Like the many complaints I have read on this site regarding worldcom wireless, I too have been ripped of by this company. Initially I did not receive a bill for the first 6 months of service (contrary to my contract). I did try to contact the company on several occassions to request a bill, but was continuously exposed to their joke of customer service (an answering machin that hangs up on you because of a high volume of calls). I finally received a notice that b/c I had not paid my bill that my phone was being shut off.

I spoke to someone from the company who claimed to be a customer service representative who assured me they had sent me a bill. He said they would send me another one. Surprise... when I received this bill, it had mischarged calls, inproperly billing my calls as made outside of my roaming area. I also did not include the prior six months of charges, but only listed an amount past due. Future attempts to reach a customer service rep went unanswered.

Finally I received an email address for customer service. I emailed and explained my problem, and that I had not received any bills. They responded that they had sent me four bills. What a load of crap!

I am writing a letter to the Consumer protection board, and attorney general of my state. I will also attach a copy of letter to the address listed by another consumer on this website.

Other consumers should do the same.

Worldcom Wireless = TOTAL SCAM.

This report was posted on Ripoff Report on 01/02/2002 12:00 AM and is a permanent record located here: http://www.ripoffreport.com/r/Worldcom-Wireless/nationwide/MCI-Worldcom-Wireless-TOTAL-SCAM-10396. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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