- Report: #28452
Report - Rebuttal - Arbitrate
Complaint Review: Worldcom Wireless
Worldcom Wirelesshttp://wireless.wcom.com/index.asp Nationwide U.S.A.
Worldcom Wireless is a ripoff; Billing System problems. Nederland, Texas
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I opened the wireless account in July 2000. Never got a statement and it was impossible to keep track how many minutes I have used. (call log feature on phone wasn't update monthly either) I called them and customer rep said they received overwelming demand for their phones so now their billing is a bit behind. Finally, in November I received my first statement --billed from July through September.
Okay that was fine at least I thought I would know how I'm doing with my monthly calls. Same thing happened! Second statement arrived about 3 months later, February 2001. After that the statements came every month followed by 3 statements per day totaled to around $300. I'm sure those who used their service can understand the frustration. To make long story short, after first year agreement ends I discontinued my business with them.
My last statement from them was dated November 2001 for the period of September 2001 with a credit of $42.14. I called to get a refund check and the rep said I'll received it within 90 days! I didn't get my check so in January 2002 I called. They said I owe them around $150! I said send me the statments because according to mine it shows a credit. I received nothing until today, August 29, 2002, a letter came from a collection agency telling me to pay back $151.27. So I guess it'll go to my credit report next? I can't believe what has happened.
San Francisco, California
This report was posted on Ripoff Report on 08/29/2002 06:08 PM and is a permanent record located here: http://www.ripoffreport.com/r/Worldcom-Wireless/nationwide/Worldcom-Wireless-is-a-ripoff-Billing-System-problems-Nederland-Texas-28452. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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