- Report: #304736
Report - Rebuttal - Arbitrate
Complaint Review: Worldmark By Wyndham Casablanca Express-Time Share Company
Worldmark By Wyndham Casablanca Express-Time Share Company42151 Worldmark Way Indio, California U.S.A.
Worldmark By Wyndham Casablanca Express-Time Share Company sign up & if you change your mind...cancel..but we did and they have still billed us for the last 4months saying we never cancelled. Indio California
*Consumer Suggestion: How to get Worldmark to correct your billing.
*Consumer Suggestion: Faxes
You get back...fax the cancellation as directed to and even call to see if they received it(which they did)..then go about your merry day. A month or so passes and you notice a reacurring charge which you first thought was the payment you made as a guarantee to the resort incase you didn't show....when it appears again you get a wee suspicious and call to hear them welcome you as "Time-share Owners"!
It isn't the shock of being a new home -owner and losing a few hundred bucks so far it's the agonising realization that the charges will keep coming each month and that you just threw out your confirmed & received cancellation letter!
We called several people and were handed over to over 8 people in over an hour explaining our situation which no one wanted to claim,handle or resolve...."Sorry...we didn't get your cancellation letter!.....maybe you faxed it to us when we hadn't even entered you in our data base or system??? sorry there's nothing we can do.."
What the hell do you do then???
Can anyone help????
We are getting married in 8 weeks.....decided to cancel the day after b/c we couldn't afford the program and now they're not even returning our calls... somebody tell me there's a lawyer or someone that can help...this is crazy. We are idiots for throwing out the faxed letter BUT you think when you send a fax AND call to see they got it it's enough?
No Ho, California
This report was posted on Ripoff Report on 01/30/2008 05:11 PM and is a permanent record located here: http://www.ripoffreport.com/r/Worldmark-By-Wyndham-Casablanca-Express-Time-Share-Company/Indio-California-92203/Worldmark-By-Wyndham-Casablanca-Express-Time-Share-Company-sign-up-if-you-change-your-mi-304736. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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