- Report: #794123
Report - Rebuttal - Arbitrate
Complaint Review: Worldpay
WorldpayAtlanta, Georgia United States of America
Worldpay RBS Worldpay Holding $30K and Wont Release without notice!!! Atlanta, Georgia
*Consumer Comment: Why all the charge backs?
*General Comment: A few quick questions, and a little advice
*Consumer Comment: Get used to it.
After the weekend sales event I had, I ran about $25K or more in charges. I check my online statement this morning and there was nothing. I called again and they elevated my account to a secondary risk department. The lady proceeded to tell me that I always have had chargeback since starting business with them, but every single one of them was taken care of and even recharged. There were no issues and I was NEVER EVER warned about excessive chargebacks the whole time.
Now, she said they are closing my account and holding my almost $30K for 6 months. The only way I found out was because I check my accounts daily. If I didn't, they would have let me continue to charge and not pay me. I asked my wasn't I notified and she said we sent you a letter yesterday, so you should get it in a few days. So you hold my money, and can't even pick up the phone and say so? My business will go under without that cash. I have vendors to pay. It's my customer's money. What do I do at this point? Well, the first thing is I am going to warn anyone that considers this place for their credit merchant needs. They have basically put me out of business because now I can't charge cards and I can't get my money. This should be illegal. I am going to contact my lawyer and see if there is something that can be done. If not, I will make it my full time job to see that EVERYONE knows about this company.
This report was posted on Ripoff Report on 11/01/2011 01:15 PM and is a permanent record located here: http://www.ripoffreport.com/r/Worldpay/Atlanta-Georgia-30350/Worldpay-RBS-Worldpay-Holding-30K-and-Wont-Release-without-notice-Atlanta-Georgia-794123. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.