- Report: #832450
Report - Rebuttal - Arbitrate
Complaint Review: Worldwide Media Group
Worldwide Media Groupp o box 3814 Beverly Hills CA Beverly Hills, California United States of America
Worldwide Media Group WMG Real Estate Agents Beware Beverly Hills, California
*UPDATE Employee: LinkTech Worldwide
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Linktech-Worldwide Media Group-Premier Global Media WMG PO Box 3814 Beverly Hills, CA 90212
Ph: 800-730-8801 Fax: 310-601-4240 www.wwmediaagent.com
This is a scamming company.
I received a call on November 30, 2011 from a salesperson promising to have my website listed on the first (1st) page of Googles Search Engine. It sounded too good to be true and it was. Their employee informed me someone would call me the next day to set-up my customized website. I did not hear back from them. The registration fee was $29.99 and I would be able to cancel the trial period before 12/30/2011. When I called and tried to cancel more than three times before 12/30/11 it took about five minutes to be connected with a human being.
Once I told them I wanted to cancel they informed me I had the wrong departmentand they would transfer me to the correct department. An automatic voice informed me the wait would be 29 minutes (each and every time). About 20 minutes into the conversation the phone was disconnected.
The company charged me $158.88 on 12/30/11 and I called them and told them I wanted a refund and they pleaded to give them another chance. When they told me my website address I immediately went to it and it had the wrong person (not me) and a phone number for a real estate agent in CA. They said they would change it. I told them I wanted a refund and was informed they had a recording that stated I did say I wanted to continue their service and I would be billed 12/30/11. I explained to them I had been disconnected 3 times and they apologized. I informed them the wrong person and phone number was on my website and they apologize and said they would correct it. I again reiterated I wanted a refund and they said they
would review the recording. After I ended the phone call I telephoned the person on my website and the lady answered and said she had received an invoice from Linktech and she had never talk to the company and she could not get anyone at the company to give her information and was repeatedly disconnected. The next day they called me and admitted there was some confusion and yes they were suppose to call me on 12/1/11 and set-up my customized website. Once again they apologized and said they would Not refund my money and would I like to set an appointment so they could call me back and set-up my customize my website. After that conversation I went to the internet and read many reports about this being a scamming company. Here are some of the website addresses that noted this company is a scam: http://www.ripoffreport.com/search-engine-optimization/worldwide-media-grou/worldwide-media-group-link-tec-6d1d5.htm,
http://www.hartventures.net/2012/01/champion-global-medias-robert-smith-is-a-scam-and-a-fraud/, http://www.ripoffreport.com/directory/worldwide-media-group.aspx, http://www.dnforum.com/f26/world-media-group-criminals-thread-400645.html. I again told them I would prefer a refund and they said no. We agreed on a time and they did Not call me at the specified time but another time that was inconvenient for me and we reset another time. Once again they did Not call me at the agreed upon time but a day late. On 1/5/12 they issued me a credit for an additional month because of their confusion.
We discussed the website and they said give them a couple of days and I would have a new website. The appointed day came and I did not receive any phone call. I called two days later and the person once again apologized and said they had been sick and they would begin working on it. The above situation has continued through today. I called them on 1/30/12 and informed them I wanted to cancel my account and, you guessed it, they said I was at the wrong department and they would transfer me to the correct department. An automatic voice informed me the wait would be 29 minutes (each and every time). About 20 minutes into the conversation the phone was disconnected. At that point I began researching the Better Business Bureau
websites and found more problems: http://www.la.bbb.org/business-reviews/Advertising-Agencies/Linktech-in-Beverly-hills-CA-100109506, http://www.la.bbb.org/business-reviews/Search-Engine-Marketing/Premier-Global-Media-in-Beverly-Hills-CA-100108895.
This is a company that rips people off by a low introductory offer and when you try to cancel via phone they disconnect you. They do Not accept emails but are happy to send them.
This letter is going:
headquarters, if one exists.
Bureau of Beverly Hills, CA
The United States
Better Business Bureau
General of CA
The United States
My credit card
company to register a dispute.
I believe this company willtry and charge my credit card again. I have changed credit card number and have informed my credit card company not to approve any more charges from their numerous affiliates.
I deserve a full refund and will use every legal recourse to receive my full refund.
This report was posted on Ripoff Report on 02/01/2012 03:10 PM and is a permanent record located here: http://www.ripoffreport.com/r/Worldwide-Media-Group/Beverly-Hills-California-90212/Worldwide-Media-Group-WMG-Real-Estate-Agents-Beware-Beverly-Hills-California-832450. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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