• Report: #264320

Complaint Review: Worldwide Merchants - Federal Solution Center

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Tue, July 31, 2007
  • Updated: Mon, August 06, 2007

  • Reported By:Garland Texas
Worldwide Merchants - Federal Solution Center
http://www.wwmerchant.com Phoenix, Arizona U.S.A.

Worldwide Merchants - Federal Solution Center - Global Lead Services - Federal Solution Services ripped me and our government doesn't seem to care ripoff Phoenix Arizona

*Author of original report: Melinda Davis Worldwide Merchant's Employee is out of Angola Delaware

*Author of original report: WorldWide Merchants of Arizona are indeed innocent of fraud and perhaps are victims themselves

*Author of original report: WorldWide Merchants of Arizona are indeed innocent of fraud and perhaps are victims themselves

*Author of original report: WorldWide Merchants of Arizona are indeed innocent of fraud and perhaps are victims themselves

*Author of original report: Response from our Government-Office of the Comptroller of Currence (OCC)

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

On march 30th of 2007 I authorized Global Lead Source Inc to withdraw $299.95 from my Bank of America account as payment for their grant writing services. They never wrote a grant and they have never returned any of my calls inquiring as to what has become of my money at the customer service number which was 1-866-747-1223.

I informed World Wide Merchants LLC of this scam, since my money was deposited into their Wachovia acct. WWM LLC no doubt informed the crooks of my email and now the number above has been disabled. I was given a 2nd number for a person by the name of Melinda Davis and the number was (302) 231-1978. The prompt says federal solutions center.

No one has returned the calls made to this number either. I have informed the Texas Attny General's office, Fox 4 News, NBC Dateline and Wachovia. I am writing everyone I can think of and telling them this information. I have posted this in every blog I have come across. These people may have stolen $300.00 dollars from me but, God willing, this scam will cost them much more.

As I have stated. I informed Wachovia of this and they have yet to respond. The below is what I sent after they claimed it was a phishing email in spite of the facts:

It was not an email it was an online scam. The theif deposited my money into your bank. The name of the company is Worldwide Merchants LLC on behalf of Global Lead Sources/Federal Solution Services. It would appear that you are devoted to stamping out fraud everywhere but at your own doorstep


Tony brown
Garland, Texas
U.S.A.

This report was posted on Ripoff Report on 07/31/2007 07:29 AM and is a permanent record located here: http://www.ripoffreport.com/r/Worldwide-Merchants-Federal-Solution-Center/Phoenix-Arizona/Worldwide-Merchants-Federal-Solution-Center-Global-Lead-Services-Federal-Solution-Se-264320. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Worldwide Merchants - Federal Solution Center

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
0Author 5Consumer 0Employee/Owner
Updates & Rebuttals

#1 Author of original report

Melinda Davis Worldwide Merchant's Employee is out of Angola Delaware

AUTHOR: Tony brown - (U.S.A.)

The Telephone Number given to me by Melinda Davis Of Worlwide Merchants is out of Angola Delaware. I received my Phone Bill today from AT&T and it states that the number (302)231-1978 is in Angola Delaware. The employee's name was again, Melinda Davis. Please be vigilents as this creep along with her cohorts are no doubt still up to a life of crime. It is my intention and my hope that these criminals will be caught, I do not want any innocent persons being victimized by them any longer nor do I want to be a party to the innocent being accused. Hence, the apology to Shana and WWM out of Meza Arizona. Melinda, tell your boss that every day that passes brings him and you closer to justice.
Respond to this report!
What's this?

#2 Author of original report

WorldWide Merchants of Arizona are indeed innocent of fraud and perhaps are victims themselves

AUTHOR: Tony Brown - (U.S.A.)

I received the below email from an employee of WWM in Meza Arizona. It is indeed possible that these individuals are not affiliated to the Florida crooks. At-any-rate please review the below. My apologies to Shana and the Arizona based WWM Company:

Mr. Tony ---, et al.,

I fully understand your frustration in this matter, but urge you to understand that you are wrongfully associating WorldWide Merchant, an Arizona sole proprietorship, with World Wide Merchants, a Florida LLC. Our company has only ever had two phone numbers, which have not changed nor ever been disconnected in the 6 years we've been in business. Our main business line is 480-429-0996, and our toll-free number is 1-888-398-9483. These are the numbers given on our website, as they have always been. I don't know where you got the numbers that were disconnected, but you certainly didn't get them from us.

The number you put on RipOffReport is the president's personal cell phone number - which we gave you in confidence, in case you wanted to discuss this issue after business hours. The other numbers you mentioned have nothing to do with us, and never have. Why were they disconnected after you "notified" us? Probably because these kinds of people change their numbers, business names, and stories all the time to prevent being tracked down. Our numbers, however, are still live. Please call us during business hours at either number to discuss this. Or use Jeff's cell phone number whenever you want. You'll see that we're still here, answering our phones, doing our legitimate business. Your claim that this is "proof" that we're in cahoots because they changed their numbers after you talked to us is ridiculous. At the most, it's coincidental.

We're very happy that you've taken such a proactive stance in this problem. Businesses like World Wide Merchants, LLC not only defraud innocent people, they hurt small businesses like ours by association. Thank you for contacting the Arizona Attorney General's Office in this matter. Perhaps once they've completed their investigation you will understand that we have nothing to do with any of this. You might also consider contacting the Mesa, Arizona Police Department. We filed a report with them on May 7, 2007, to let them know that we were being confused with another company that was performing illegal activities. The police report number is 20071270199 and the investigator is Shannon Roth, ID #17542. Unfortunately there was nothing they could do because World Wide Merchants, LLC. isn't pretending to be us (although they have a very similar name) and Wachovia Bank refused to give the investigator any information, so the investigation was closed. On a related note - neither of the two people that own and operate WorldWide Merchant, have nor have ever had, a bank account at Wachovia.

It's the people they've stolen from that are confusing us with them, just because we're the website that comes up when they search for their name in Google. The reason we come up on the first page of the search results is because our names are so similar, and we're good at what we do - website design and Internet marketing. We also have the capability to provide a merchant account through Chase Merchant Solutions, though this capability was only gained recently, and we have yet to have a customer use this service. Mr. Brown, I invite you to count the number of businesses whose name is some variation of the words "World" "Wide" and "Merchant(s)". It's astronomical. Isn't is possible you could have made a mistake and are wrongly accusing us because of it? We are "WorldWide Merchant" and they are "World Wide Merchants, LLC." Please note the difference in the "-s" and the "LLC". If you go to http://www.sunbiz.org - the Florida Department of State Division of Corporations website - and do a document search for "World Wide Merchants." You will see their LLC filing document. We believe, the people listed there, Attorney Nick Spradlin and Principle Paul Kruijner, are the ones you should be going after, not us.

What we're not happy about is that we've been wrongfully associated with criminal activity because you didn't take the time to really do your homework. To this end, we must insist that you take every action possible to remove all reference to ourselves and our business from the Internet in association with this case, specifically, but not limited to, our URL (www.wwmerchant.com) and our personal cell phone number (480-233-4008). If you do not do so, we will be forced to consider it libel and/or defamation and will most certainly consider pursuing legal action against you. Because of your actions, wrongfully associating us with this other company, we are getting more and more phone calls in which victims think we're the company that defrauded them. To date, you are the only one to actually believe we're one and the same, even after communication with us. Most people who call us about this are very thankful and grateful for the help and information we provided them. However, the claim you made online (at RipOffReport.com), in which you erroneously associate our website and phone number with another company, has proven to have a negative effect on our business operations. For this, you and you alone, are responsible.

We know, Mr. ---, that you have been defrauded by a company called World Wide Merchants, LLC, a company which was formed in Florida on behalf of a man in Montreal. We understand your anger, frustration, and outrage. In fact, we share it. Our business is being accused of and associated with their criminal activities. We are a small two person business who does websites. The reason our president wrote such a "scrambled and confusing letter" is because he's just a regular guy, running a small business, who happens to be a programmer - not a writer. Furthermore, his dyslexia understandably prevents eloquence, but certainly does not imply criminal activity.

Sincerely,

Shana Leslie
WorldWide Merchant
shana@wwmerchant.com
480-XXX-XXXX
Respond to this report!
What's this?

#3 Author of original report

WorldWide Merchants of Arizona are indeed innocent of fraud and perhaps are victims themselves

AUTHOR: Tony Brown - (U.S.A.)

I received the below email from an employee of WWM in Meza Arizona. It is indeed possible that these individuals are not affiliated to the Florida crooks. At-any-rate please review the below. My apologies to Shana and the Arizona based WWM Company:

Mr. Tony ---, et al.,

I fully understand your frustration in this matter, but urge you to understand that you are wrongfully associating WorldWide Merchant, an Arizona sole proprietorship, with World Wide Merchants, a Florida LLC. Our company has only ever had two phone numbers, which have not changed nor ever been disconnected in the 6 years we've been in business. Our main business line is 480-429-0996, and our toll-free number is 1-888-398-9483. These are the numbers given on our website, as they have always been. I don't know where you got the numbers that were disconnected, but you certainly didn't get them from us.

The number you put on RipOffReport is the president's personal cell phone number - which we gave you in confidence, in case you wanted to discuss this issue after business hours. The other numbers you mentioned have nothing to do with us, and never have. Why were they disconnected after you "notified" us? Probably because these kinds of people change their numbers, business names, and stories all the time to prevent being tracked down. Our numbers, however, are still live. Please call us during business hours at either number to discuss this. Or use Jeff's cell phone number whenever you want. You'll see that we're still here, answering our phones, doing our legitimate business. Your claim that this is "proof" that we're in cahoots because they changed their numbers after you talked to us is ridiculous. At the most, it's coincidental.

We're very happy that you've taken such a proactive stance in this problem. Businesses like World Wide Merchants, LLC not only defraud innocent people, they hurt small businesses like ours by association. Thank you for contacting the Arizona Attorney General's Office in this matter. Perhaps once they've completed their investigation you will understand that we have nothing to do with any of this. You might also consider contacting the Mesa, Arizona Police Department. We filed a report with them on May 7, 2007, to let them know that we were being confused with another company that was performing illegal activities. The police report number is 20071270199 and the investigator is Shannon Roth, ID #17542. Unfortunately there was nothing they could do because World Wide Merchants, LLC. isn't pretending to be us (although they have a very similar name) and Wachovia Bank refused to give the investigator any information, so the investigation was closed. On a related note - neither of the two people that own and operate WorldWide Merchant, have nor have ever had, a bank account at Wachovia.

It's the people they've stolen from that are confusing us with them, just because we're the website that comes up when they search for their name in Google. The reason we come up on the first page of the search results is because our names are so similar, and we're good at what we do - website design and Internet marketing. We also have the capability to provide a merchant account through Chase Merchant Solutions, though this capability was only gained recently, and we have yet to have a customer use this service. Mr. Brown, I invite you to count the number of businesses whose name is some variation of the words "World" "Wide" and "Merchant(s)". It's astronomical. Isn't is possible you could have made a mistake and are wrongly accusing us because of it? We are "WorldWide Merchant" and they are "World Wide Merchants, LLC." Please note the difference in the "-s" and the "LLC". If you go to http://www.sunbiz.org - the Florida Department of State Division of Corporations website - and do a document search for "World Wide Merchants." You will see their LLC filing document. We believe, the people listed there, Attorney Nick Spradlin and Principle Paul Kruijner, are the ones you should be going after, not us.

What we're not happy about is that we've been wrongfully associated with criminal activity because you didn't take the time to really do your homework. To this end, we must insist that you take every action possible to remove all reference to ourselves and our business from the Internet in association with this case, specifically, but not limited to, our URL (www.wwmerchant.com) and our personal cell phone number (480-233-4008). If you do not do so, we will be forced to consider it libel and/or defamation and will most certainly consider pursuing legal action against you. Because of your actions, wrongfully associating us with this other company, we are getting more and more phone calls in which victims think we're the company that defrauded them. To date, you are the only one to actually believe we're one and the same, even after communication with us. Most people who call us about this are very thankful and grateful for the help and information we provided them. However, the claim you made online (at RipOffReport.com), in which you erroneously associate our website and phone number with another company, has proven to have a negative effect on our business operations. For this, you and you alone, are responsible.

We know, Mr. ---, that you have been defrauded by a company called World Wide Merchants, LLC, a company which was formed in Florida on behalf of a man in Montreal. We understand your anger, frustration, and outrage. In fact, we share it. Our business is being accused of and associated with their criminal activities. We are a small two person business who does websites. The reason our president wrote such a "scrambled and confusing letter" is because he's just a regular guy, running a small business, who happens to be a programmer - not a writer. Furthermore, his dyslexia understandably prevents eloquence, but certainly does not imply criminal activity.

Sincerely,

Shana Leslie
WorldWide Merchant
shana@wwmerchant.com
480-XXX-XXXX
Respond to this report!
What's this?

#4 Author of original report

WorldWide Merchants of Arizona are indeed innocent of fraud and perhaps are victims themselves

AUTHOR: Tony Brown - (U.S.A.)

I received the below email from an employee of WWM in Meza Arizona. It is indeed possible that these individuals are not affiliated to the Florida crooks. At-any-rate please review the below. My apologies to Shana and the Arizona based WWM Company:

Mr. Tony ---, et al.,

I fully understand your frustration in this matter, but urge you to understand that you are wrongfully associating WorldWide Merchant, an Arizona sole proprietorship, with World Wide Merchants, a Florida LLC. Our company has only ever had two phone numbers, which have not changed nor ever been disconnected in the 6 years we've been in business. Our main business line is 480-429-0996, and our toll-free number is 1-888-398-9483. These are the numbers given on our website, as they have always been. I don't know where you got the numbers that were disconnected, but you certainly didn't get them from us.

The number you put on RipOffReport is the president's personal cell phone number - which we gave you in confidence, in case you wanted to discuss this issue after business hours. The other numbers you mentioned have nothing to do with us, and never have. Why were they disconnected after you "notified" us? Probably because these kinds of people change their numbers, business names, and stories all the time to prevent being tracked down. Our numbers, however, are still live. Please call us during business hours at either number to discuss this. Or use Jeff's cell phone number whenever you want. You'll see that we're still here, answering our phones, doing our legitimate business. Your claim that this is "proof" that we're in cahoots because they changed their numbers after you talked to us is ridiculous. At the most, it's coincidental.

We're very happy that you've taken such a proactive stance in this problem. Businesses like World Wide Merchants, LLC not only defraud innocent people, they hurt small businesses like ours by association. Thank you for contacting the Arizona Attorney General's Office in this matter. Perhaps once they've completed their investigation you will understand that we have nothing to do with any of this. You might also consider contacting the Mesa, Arizona Police Department. We filed a report with them on May 7, 2007, to let them know that we were being confused with another company that was performing illegal activities. The police report number is 20071270199 and the investigator is Shannon Roth, ID #17542. Unfortunately there was nothing they could do because World Wide Merchants, LLC. isn't pretending to be us (although they have a very similar name) and Wachovia Bank refused to give the investigator any information, so the investigation was closed. On a related note - neither of the two people that own and operate WorldWide Merchant, have nor have ever had, a bank account at Wachovia.

It's the people they've stolen from that are confusing us with them, just because we're the website that comes up when they search for their name in Google. The reason we come up on the first page of the search results is because our names are so similar, and we're good at what we do - website design and Internet marketing. We also have the capability to provide a merchant account through Chase Merchant Solutions, though this capability was only gained recently, and we have yet to have a customer use this service. Mr. Brown, I invite you to count the number of businesses whose name is some variation of the words "World" "Wide" and "Merchant(s)". It's astronomical. Isn't is possible you could have made a mistake and are wrongly accusing us because of it? We are "WorldWide Merchant" and they are "World Wide Merchants, LLC." Please note the difference in the "-s" and the "LLC". If you go to http://www.sunbiz.org - the Florida Department of State Division of Corporations website - and do a document search for "World Wide Merchants." You will see their LLC filing document. We believe, the people listed there, Attorney Nick Spradlin and Principle Paul Kruijner, are the ones you should be going after, not us.

What we're not happy about is that we've been wrongfully associated with criminal activity because you didn't take the time to really do your homework. To this end, we must insist that you take every action possible to remove all reference to ourselves and our business from the Internet in association with this case, specifically, but not limited to, our URL (www.wwmerchant.com) and our personal cell phone number (480-233-4008). If you do not do so, we will be forced to consider it libel and/or defamation and will most certainly consider pursuing legal action against you. Because of your actions, wrongfully associating us with this other company, we are getting more and more phone calls in which victims think we're the company that defrauded them. To date, you are the only one to actually believe we're one and the same, even after communication with us. Most people who call us about this are very thankful and grateful for the help and information we provided them. However, the claim you made online (at RipOffReport.com), in which you erroneously associate our website and phone number with another company, has proven to have a negative effect on our business operations. For this, you and you alone, are responsible.

We know, Mr. ---, that you have been defrauded by a company called World Wide Merchants, LLC, a company which was formed in Florida on behalf of a man in Montreal. We understand your anger, frustration, and outrage. In fact, we share it. Our business is being accused of and associated with their criminal activities. We are a small two person business who does websites. The reason our president wrote such a "scrambled and confusing letter" is because he's just a regular guy, running a small business, who happens to be a programmer - not a writer. Furthermore, his dyslexia understandably prevents eloquence, but certainly does not imply criminal activity.

Sincerely,

Shana Leslie
WorldWide Merchant
shana@wwmerchant.com
480-XXX-XXXX
Respond to this report!
What's this?

#5 Author of original report

Response from our Government-Office of the Comptroller of Currence (OCC)

AUTHOR: Tony brown - (U.S.A.)

This is in response to your Internet correspondence to the Office of the Comptroller of the Currency (OCC), Customer Assistance Group (CAG). CAG answers questions and assists consumers in resolving complaints against national banks.

The focus of the OCC's review of consumer complaints against national banks is to determine whether the banks' actions are consistent with banking statutes, regulations or any policies that are applicable to nationally chartered banking institutions.

Mr. Brown, you have indicated that you authorized the merchant to remove funds from your account via check draft, for grant writing services. The service, you agreed to, was not provided by the merchant. Therefore, your dispute is with the merchant, not the merchant's bank. You cannot pursue your refund attempt through the merchant's bank.

The Right to Financial Privacy Act governs the disclosure of financial records of individual bank customers to agencies of the federal government. A federal agency can obtain a customer's financial records from a financial institution only when the customer has authorized the disclosure or the disclosure is in response to a judicial or administrative subpoena or search warrant. Based on this law, the OCC cannot contact the merchant's bank (Wachovia) without the merchant's permission, a subpoena or search warrant. Just as we could not contact your bank(Bank of America) without the same information.

We regret we are unable to provide additional assistance. If you wish to pursue the issue, we can only advise you to contact an attorney or small claims court advisor.

Sincerely,
Customer Assistance Group
vk 711599
Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.



Ripoff Report Legal Directory