- Report: #31859
Report - Rebuttal - Arbitrate
Complaint Review: Worlscom Wireless, Brenda Hanyzewski
Worlscom Wireless, Brenda Hanyzewskibhanyzewski@msn.com Chandler, Arizona U.S.A.
Worldcom Wireless, Brenda Hanyzewski 9 hours of holding time to try to resolve inaccurate biling information Phone number cloned Now my credit is being threatened Chandler Arizona
*Consumer Suggestion: Cloning and customer service
After 9 hours of holding, talking and transferring time (I actually stopped keeping track at this point), I was able to talk w/ "John C at extension 8020". All inforation was faxed to him and I received a phone call with a message left on voice mail at work saying that they bill would be reduced to $78.00, which I have paid.
Now I have been turned into collections for owing $371.00 for service I have not had since September of 2001. After calling customer service, their recording says their call volume is too high and call back later.
This report was posted on Ripoff Report on 10/05/2002 09:38 AM and is a permanent record located here: http://www.ripoffreport.com/r/Worlscom-Wireless-Brenda-Hanyzewski/Chandler-Arizona-85225/Worldcom-Wireless-Brenda-Hanyzewski-9-hours-of-holding-time-to-try-to-resolve-inaccurate-31859. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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