- Report: #281908
Complaint Review: Wpi*ifriends - wpi*ifriends Vip
| Wpi*ifriends - wpi*ifriends Vip Wpifriends
Sarasota, Florida U.S.A. |
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Wpi*ifriends - wpi*ifriends Vip they are at it again verifying age and charging credit card Sarasota Florida
*Consumer Comment: Same thing said to everyone
*UPDATE Employee: Reply from iFriends
Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™
Anonymous
florence, Michigan
U.S.A.
This report was posted on Ripoff Report on 10/30/2007 12:47 PM and is a permanent record located here: http://www.ripoffreport.com/r/Wpiifriends-wpiifriends-Vip/Sarasota-Florida/Wpiifriends-wpiifriends-Vip-they-are-at-it-again-verifying-age-and-charging-credit-car-281908. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 Consumer Comment
Same thing said to everyone
AUTHOR: Meg - (U.S.A.)
SUBMITTED: Friday, November 09, 2007
POSTED: Friday, November 09, 2007#2 UPDATE Employee
Reply from iFriends
AUTHOR: Sarah - (U.S.A.)
SUBMITTED: Wednesday, November 07, 2007
POSTED: Wednesday, November 07, 2007Whenever we send a charge to a credit card, we also include a toll-free telephone number, specific to the user's country, that he or she can use to contact us if there are any questions about the charge or about the account. We also provide a link to email and telephone contact information on every page of our website. Despite this, the complainant never contacted us to question the charges which had appeared on his bill. Had he done so, we would have been happy to immediately refund the charges and cancel the account.
We strongly encourage this complainant to contact our Customer Care Department (open 24 hours a day, 7 days a week) so that the account may be located and the issue resolved. The toll-free number from the US is 1-800-243-9726. If this complainant is located in another country, toll-free contact numbers for our Customer Care Department are located at http://www.ifriends.net/contacts.htm.
Our company has a spotless 11-year-record with all of the leading consumer protection agencies, and we are an industry leader in the development of model online consumer best practices. Every one of our web services is verified by TRUSTe to be on its sealholder list of "the most trustworthy online businesses."

