- Report: #1171673
Report - Rebuttal - Arbitrate
Complaint Review: WrapMatch
WrapMatch WrapMatch.com snuck $8/month charges into our bank account. Stole $32 from us so far. Internet
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Signed up to WrapMatch.com to get our van wrapped in ads during our roadtrip across America. They said they needed to do a background check first - so we paid their small fee. Little did we know, after giving them our credit card information they began sneaking in $8/month charges into our bank account.
We didn't notice until this month when we thoroughly checked our online bank statements. Turns out they've been stealing from us for 4 months now. $32 gone. Not once did this company ever mention that they charge $8/month and it's nowhere to be found on their website. They just charged us like it was nothing.
We contacted them, asked them to cancel, woman on the phone said she couldn't cancel it and we needed to contact some man named Nate to have it canceled. We get in touch with Nate via email (since he apparently doesn't have a telephone number to reach him at) and he tells us he won't refund our money. He gives us this link to a "cancellation request form" and makes us fill that out.
We're canceled from something we had no idea we were paying for in the first place AND they don't want to refund our money, so we've opened a fraud claim.
This report was posted on Ripoff Report on 08/22/2014 02:24 PM and is a permanent record located here: http://www.ripoffreport.com/r/WrapMatch/internet/WrapMatch-WrapMatchcom-snuck-8month-charges-into-our-bank-account-Stole-32-from-us-s-1171673. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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