- Report: #725993
Complaint Review: Wrist-band.com
| Wrist-band.com 1303 El Camino Village Dr. Houston, TX 77058
Internet United States of America |
|
Wrist-band.com extremely poor customer service & rip off company Internet
*REBUTTAL Owner of company: Simple Resolution To ALL Problem
*REBUTTAL Owner of company: Resolution
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This report was posted on Ripoff Report on 05/05/2011 09:03 AM and is a permanent record located here: http://www.ripoffreport.com/r/Wrist-bandcom/internet/Wrist-bandcom-extremely-poor-customer-service-rip-off-company-Internet-725993. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 REBUTTAL Owner of company
Simple Resolution To ALL Problem
AUTHOR: wristband - (USA)
SUBMITTED: Friday, August 19, 2011
We do not have any record of this incident happening. But I would like to set the records straight as to what is happening here. One of our competitors who cannot compete with our pricing is simply going around sites like these and posting negative remarks. It is very interesting to see that once I posted the comment to have the anonymous person that posted this comment to contact me the next day you can see that our competitor commented back.
Our sales team will work with any customer who has issues with their order. Once again I state if you are a "real" customer of ours please pick up the phone can simply call 281.286.9500 ask for Jason and let us know your order number and we will resolve it on the spot.
Once again we mean what we say: 100% customer satisfaction.
#2 REBUTTAL Owner of company
Resolution
AUTHOR: wristband - (USA)
SUBMITTED: Wednesday, August 17, 2011
ask for Jason. I will help resolve all issues you had with our company.
We strive to keep all our customers 100% satisfied with our products.

