- Report: #721008
Report - Rebuttal - Arbitrate
Complaint Review: Wrlens.com
Wrlens.comInternet United States of America
Wrlens.com If you want to lose your money or receive defected contect lens, buy from Wrlens.com!!! Internet
*Consumer Comment: Did not receive refund!!
*REBUTTAL Owner of company: That is NOT TRUE!
*Consumer Comment: This also happened to me!
*REBUTTAL Owner of company: Do not believe the lies posted here
*REBUTTAL Owner of company: This is a big lie
*REBUTTAL Owner of company: WrLens.com are a good and honest company !!!!
This company sends out defected contact lenses and expects you to just "deal with it". They became upset with me because I requested that they replace the lenses. But, they wanted me to cover all shipping back to Brasil, which from Europe, is not cheap!!!
They also wanted me to take a picture of the defected lense in my eye so that they could see the defect. They claim that this is their policy!!! LOL, I don't know about you, but that is the most ridiculous thing you could ask someone to do, not to mention unsafe!!!!!
They also mention that they guarantee product free from defect before shipping it to you. Well, obviously this is not the case and they don't care to make things right even if they happen to make a mistake.
Overall, this company should be beheaded! They are unprofessional, rubbish-minded jerks who have no concern for consumers. They are just out to take your money and I say beware of these jerks. Spend your pounds elsewhere!!!!
This report was posted on Ripoff Report on 04/22/2011 06:05 PM and is a permanent record located here: http://www.ripoffreport.com/r/Wrlenscom/internet/Wrlenscom-If-you-want-to-lose-your-money-or-receive-defected-contect-lens-buy-from-Wrle-721008. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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