- Report: #337963
Report - Rebuttal - Arbitrate
Complaint Review: Wu-Yi Source/ Living Lean
Wu-Yi Source/ Living Lean5300 Ontario Mills Pkwy Unit 400 Ontario, California U.S.A.
Wu-Yi Source/ Living Lean A one time authorized charge on my account lead to four UNauthorized charges that put my account into overdraft, accumulating $102 in overdraft fees. Ontario California
*UPDATE Employee: Hello,
So far there are four charges on my account and three overdraft charges due to this, all together totaling $191.80. The only charge I authorized was for $4.95, a difference of $186.85. I contacted the company and was treated with much disrespect. I was informed that it was in the terms and conditions when I applied when NO it was not. I was informed that it would be the 30 free trial for $4.95 and if I was satisfied then I could order more. I was also informed to order in advance if possible due to the shortage of product.
The gentlemen I spoke with was very rude and kept acting like our connections was breaking up when I was in a good reception area. He also acted like he could not understand my english. I was born and raised in Texas, I assure you my english is perfect.
I called my bank to stop payment these charges and file fraud on my account, as I was informed that I was not the only person to be taken by this company.
This report was posted on Ripoff Report on 06/07/2008 02:34 AM and is a permanent record located here: http://www.ripoffreport.com/r/Wu-Yi-Source-Living-Lean/Ontario-California-91764/Wu-Yi-Source-Living-Lean-A-one-time-authorized-charge-on-my-account-lead-to-four-UNauthor-337963. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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