Report: #322735

Complaint Review: Wu-Yi Source,

Submitted: Mon, March 31, 2008
Updated: Mon, February 01, 2010

Reported By: La2c — Coos Bay Oregon U.S.A.

Wu-Yi Source,

11 Athabascan Avenue Suite 240, . Sherwood Park, Alberta Canada

Phone: 866-449-5567
Web:
Category: Weightloss Programs

Wu-Yi Source, WU YI IS NOT A VALID BUSINESS Sherwood Park Alberta Canada

*UPDATE Employee: Hello,

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Wu Yi Source is supposedly recommended by Oprah for a weight loss help. They offer a free trial for shipment cost only but then bill you ful price and sign you up for an email program and continue to bill you. They do not answer phone calls nor follow through with what they say they will do in their ads.

La2c
Coos Bay, Oregon
U.S.A.

This report was posted on Ripoff Report on 03/31/2008 11:06 PM and is a permanent record located here: http://www.ripoffreport.com/r/Wu-Yi-Source/Sherwood-Park-Alberta-t8a6h2/Wu-Yi-Source-WU-YI-IS-NOT-A-VALID-BUSINESS-Sherwood-Park-Alberta-Canada-322735. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE Employee

Hello,

AUTHOR: kimberly.olson - (United States of America)

SUBMITTED: Monday, February 01, 2010

If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way. Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site.

You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 866-989-8949 and we will be happy to walk you through the entire cancellation process.You can contact us via Email also using this Email ID: support@wuyisource.com

Your satisfaction is our number one concern,

Thanks,