Report: #323009

Complaint Review: Wu Yi Source - Internet

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Ripoff Report is Xcentric Ventures

Submitted: Wed, April 02, 2008
Updated: Sun, January 10, 2010
Reported By: — Lakeland Florida

Author Confirmed

Why?

Wu Yi Source 33 1st Floor P.L. 1066 Nicosia Cyprus Internet U.S.A.

Phone: 866-449-5567
Web:
Category: TV Advertisements

Wu Yi Source I was ripped off by Wu Yi source Nicosia Cyprus Internet

*UPDATE Employee: Hello,

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The company took my money from my account four times each for $6.95 on march 3rd 4th and fifth and then on March 21 st,22 nd and 24 th they took $29.95 each time ,then gave living lean access to my account to take out $19.95. No one has refunded me yet. The tea I bought does not even work.

Donna
Lakeland, Florida
U.S.A.

This report was posted on Ripoff Report on 04/02/2008 12:58 AM and is a permanent record located here: https://www.ripoffreport.com/reports/wu-yi-source/internet/wu-yi-source-i-was-ripped-off-by-wu-yi-source-nicosia-cyprus-internet-323009. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:

0Author

1Consumer

0Employee/Owner

#1 UPDATE Employee

Hello,

AUTHOR: Pamela - (United States of America)

SUBMITTED: Sunday, January 10, 2010

POSTED: Sunday, January 10, 2010

Hello,

If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way. Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site.

You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 866-989-8949 and we will be happy to walk you through the entire cancellation process.You can contact us via Email also using this Email ID: support@wuyisource.com

Your satisfaction is our number one concern,

Thanks,

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