• Report: #363308

Complaint Review: Wu-Yi (Tea) Source

  • Submitted: Fri, August 15, 2008
  • Updated: Fri, August 15, 2008

  • Reported By:Tampa Florida
Wu-Yi (Tea) Source
Unit 400, Ontario Mills Pkwy. Ontario, California U.S.A.

Wu-Yi TeaWu-Yi (Tea) Source Deceptive advertising on their website. Offering a free trial, pay only shipping; then 2weeks later, they charge your credit card Ontario California

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I was naive enough to fall for Wu-Yi Sources's free trial offer. On their very slick website, they offer a "free" trial of their amazing, weight loss tea, which I decided to try. For $4.95, what did I have to lose? Well, what a headache I got after I sighed up and gave them my credit card info. When I thought I was done, I started getting e-mails from their support program. So I canceled from the support program (which I had to contact separately the next day) and also called and told the Wu-Yi representative that I only wanted to receive my free trial of tea, and not to enroll me in their program. A few days later, I received the tea, tried it, but did not care for the taste. So I was glad that I had canceled and that was that. Boy, was I wrong!
When the next credit card statement arrived, I had been charged $29.95 for my "free" trial offer of the tea. I called and they said that the trial offer was only for two weeks, and that I would have had to return the tea for them not to charge me for it. If I had known that, I definitely would not have tried their tea. What a rip off!

Tampa, Florida

This report was posted on Ripoff Report on 08/15/2008 01:09 PM and is a permanent record located here: http://www.ripoffreport.com/r/Wu-Yi-Tea-Source/Ontario-California-91764/Wu-Yi-TeaWu-Yi-Tea-Source-Deceptive-advertising-on-their-website-Offering-a-free-trial-363308. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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