• Report: #396429

Complaint Review: Wu-yisourceslimmingtea

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  • Submitted: Mon, December 01, 2008
  • Updated: Tue, August 04, 2009

  • Reported By:manchester Other
Wu-yisourceslimmingtea
www.wu-yisource.com Internet U.S.A.

Wu-yi source slimming tea sent me some slimming tea that does not work tried to ring and cancel number invalied so i do not know how to cancel an get my money back Las Vagas Nv Internet

*UPDATE Employee: Hello

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want to send my tea back but do not have phone number that is valied to ring to return the product

Glenys
manchester
United Kingdom

This report was posted on Ripoff Report on 12/01/2008 10:30 AM and is a permanent record located here: http://www.ripoffreport.com/r/Wu-yisourceslimmingtea/internet/Wu-yi-source-slimming-tea-sent-me-some-slimming-tea-that-does-not-work-tried-to-ring-and-c-396429. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Hello

AUTHOR: Shalyn R. - (U.S.A.)

Hello,

I'm sorry if there was some confusion about your offer and subscriptions. We honestly didn't mean to inconvenience you in any way. The terms and conditions of our offer are visible on the order page, but we will try to make them clearer in the future. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you did not understand our terms and conditions we are happy to offer you a full refund if you would like to return the product. We have always honored our 60-day guarantee and will continue to do so in
the future as we try to improve our site. You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 1-866-989-8949. or visit our site http://www.wu-yisource.com/contactus.php and we will be happy to walk you through the entire cancellation process.

We appreciate your concerns.

Respectfully,
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