- Report: #383937
Complaint Review: Wuyi Tea
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| Wuyi Tea 5300 Ontario Mills Pkwy Suite # 400
Ontario, California U.S.A. |
|
Wuyi Source Was sent a free sample then charged 59.95. Billed for web access 4.95, Billed membership 14.90 Ontario California
* : Hello,
Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™
Beerman
Mishawaka, Indiana
U.S.A.
This report was posted on Ripoff Report on 10/22/2008 06:10 PM and is a permanent record located here: http://www.ripoffreport.com/r/Wuyi-Tea/Ontario-California-01764/Wuyi-Source-Was-sent-a-free-sample-then-charged-5995-Billed-for-web-access-495-Billed-383937. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search TipsIf there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way. Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the left of where your credit card information was entered. There is also a link at the bottom of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site. You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 866-989-2685 and we will be happy to walk you through the entire cancellation process.
Your satisfaction is our number one concern,
Thanks,
