- Report: #394448
Report - Rebuttal - Arbitrate
Complaint Review: Www.luminousbrites.com
Www.luminousbrites.comwww.luminousbrites.com Internet U.S.A.
luminousbrites.com Fraudulent charges on my card California Internet
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Now I cannot get in touch with the company to get the process going to get a refund - and time is running out. The website I was initially directed to is nonexistent - and neither is the secondary site www.luminousbrites.com. Nobody answers the only phone number I have for them. Not to mention that the number is in California which happens to be a 3-hour difference from my time zone so I am always at work during the hours they are open.
Soon my ability to receive a refund IF I can jump through all the hoops exactly as required will be expired. Apparently, I only have 15 days from the date I was billed in order to receive a refund. I have a half sheet piece of paper sent to me with the product trial that looks like it was printed from an ordinary computer that says that I must receive an RMA (return merchandise authorization) within 15 days of the date I was charged. Then it states that all cancelation notices need to be received within 20 days of the date I was billed. This 'company' has made it extremely difficult for people to get refunds of their fraudulent charges.
This is a scam! BEWARE of www.coronex700.com and www.luminousbrites.com
This report was posted on Ripoff Report on 11/24/2008 10:32 AM and is a permanent record located here: http://www.ripoffreport.com/r/Wwwluminousbritescom/internet/luminousbritescom-Fraudulent-charges-on-my-card-California-Internet-394448. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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