- Report: #900819
Report - Rebuttal - Arbitrate
Complaint Review: Wyndham Resorts
Wyndham ResortsInternet United States of America
Wyndham Resorts Customer service/maintenance fees ripoff , Internet
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Long story short -- I talked with more than 12 representatives and have written letters as to how with the nearly $2,000 we pay in Wyndham's skyrocketing maintenance fees our resort does not have an up-to-date efficient fire system. AND, since that was THE ONLY reason given as to why we couldn't get back into our resort -- how was Wyndham going to compensate us -- since this was their problem and not the Hurricane's?
They didn't offer to put us up at a hotel, or at another Wyndham resort. Their response was that we could "buy another RCI week for $279" -- yes, you read this correctly. Their "compensation" to us being put out our entire timeshare week due to maintenance issues was to "offer" us to buy another week.
Reading about all the free tickets and dinners that Wyndham seems to have on hand for people that will sit through a sales pitch, I found it fascinating that they couldn't even scrounge up a dinner for someone who has owned with them for more than 15 years.
Bottom line -- if you don't own -- DON'T BUY WITH WYNDHAM. Once you buy, customer service and satisfaction is non-existent and they keep raising maintenance rates for NOTHING!
This report was posted on Ripoff Report on 06/21/2012 09:58 AM and is a permanent record located here: http://www.ripoffreport.com/r/Wyndham-Resorts/internet/Wyndham-Resorts-Customer-servicemaintenance-fees-ripoff-Internet-900819. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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