- Report: #292871
Report - Rebuttal - Arbitrate
Complaint Review: Wyndham Vacation Ownership Or Fairfield Resorts
Wyndham Vacation Ownership Or Fairfield Resorts8427 South Park Circle, Ste. 500 Orlando, Florida U.S.A.
Wyndham Vacation Resorts,Wyndham Vacation Ownership Or Fairfield Resorts is a BIG RIP-OFF Orlando Florida
*Consumer Comment: Points? Numbers are infinite, by the way.
*Consumer Comment: Wyndham Isn't "Totally" Evil
*Consumer Comment: The Basics of propagating something pro-Wyndham
*General Comment: Wyndham? Please...
*Consumer Comment: WyndScam
*Consumer Comment: Need help selling my wyndham vaca ownership
*Consumer Comment: Windham is great if you learn to use it.
*Consumer Comment: Ability to sell Wyndham property especially back to Wyndham
*REBUTTAL Owner of company: How to be happy with wyndham
*Consumer Comment: Selling Wyndham
*General Comment: D
*REBUTTAL Owner of company: Maui Purchase
*General Comment: Mis-Leading Information
*Consumer Suggestion: Wyndham response to high pressure sales
*General Comment: One other thing..
*General Comment: I beg to differ...
*Consumer Comment: Surprised By These Responses
*Consumer Comment: Wyndham...Not that bad if you take it for what it is.
*Consumer Comment: The timeshare is actually great once you learn how to use it---Sales aside
*Consumer Suggestion: Fairfield/Wyndham in General
Well, well, well, after a 1-hour presentation, 1-hour tour of their "brand-new" resort, and 2-hour "hard-sell" we walked out of the building with a signed-contract. We don't know how this happened but thought, oh well, it can't be that bad and the salesman we worked with made it sound like it was something that we "should have" at our age (age 56). They tried to sell us their premier vacation ownership package, but when we informed them that only months earlier we had a child diagnosed with brain cancer, they relented a bit and sold us a package with lessor points...they couldn't let us leave with nothing.
We were assured that we would be assigned a sales contact that would help us with any questions, and in making reservations. We were also given 2-free stays for our trouble, one 2-night stay in their resort in Sedona, AZ, and a 4-night stay in St. Thomas.
We reserved our 2-night stay in Sedona but it was NOT at their resort but at a terrible motel.
We then, after many tries, was able to reserve some time in August 2007. We stayed 2 nights in New Orleans, unfortunately, roaches were our guest. We then stayed 3 nights in Fairfield Bay, AR and believe it or not, when they offered us a free-gift, which a salesman delivered to our unit...we found out that we didn't know a whole lot about the vacation ownership we purchased the year before and for $125.00 they would update us.
Well, stupid us, but after another 4-hour presentation, and "hard-sell", we were once again talked into purchasing add'l. points to make us "VIP" owners. I should say, they coerced us into buying more points. We needed to do this to get our "dedicated" sales contact, and the VIP treatment in making reservations and using the program...ALL not true. Less than a month after we signed contract, salesman left the company.
This is a terrible program, and we just want to terminate our ownership. We can't get anyone to assist us, we lose points, can't make reservations when we need them or where we want. RCI is a joke.
Wyndham makes their sales pitch while you are on vacation relaxing and not thinking about your everyday responsibilities...this is NOT fair!
How do we get out of this contract?? HELP.
This report was posted on Ripoff Report on 12/19/2007 10:29 AM and is a permanent record located here: http://www.ripoffreport.com/r/Wyndham-Vacation-Ownership-Or-Fairfield-Resorts/Orlando-Florida-32819/Wyndham-Vacation-ResortsWyndham-Vacation-Ownership-Or-Fairfield-Resorts-is-a-BIG-RIP-OFF-292871. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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