I just don't know where to begin.
After 6 years of this and getting no where I have had it!!!!!
My husband and I purchased back when the company was called Cendant Resorts and Time shares.
Never in all my years could we have imagined the crap they have pulled.
this year they have committed a federal offense, We had 2 contracts We paid on and they only sent me (1) one 1098 on statement of taxes.
Stating they only send out the paperwork if it is requested,
I HAVE CALLED AND CALLED AND CALLED VEGAS 800-251-8736, VIRGINIA 757-229-0302 , FLORIDA 888-739-4016 AND BOSTON 888-648-7363 REQUESTING MY PAPERWORK AND STATEMENT OF ACCOUNTS AND GOT NOTHING! 180 DAYS AND STILL WAITING.
So I now have to refile my taxes for the last 2 years! They never claimed the interest earned from our payments there was no record filed with the IRS. I have never ever seen this!! CROOKS!!!
We have never ever been able to stay at any of our home resorts where we supposedly owned, We had the Palm Air in FL, Oceans Walk In FL And Now Kings Gate, VA.
We just want out!!! But guess what They don't have a buy back policy! We have paid over and over and have nothing to show for it! And still Owe them $39,000 We were told time and time again "well if you just buy in to the next level all the benefits would increase so you will be able to enjoy our resorts" Lies, lies, lies! We say no! We don't need or want any more points! We can't even use the points we have why would we buy more? Nothing is gonna change. They have oversold again and again, what working person has 13 months in advance to book a vacation at the maximum points? not us.
There are never ever rooms available when and where we need them. So we have a time share and stay in nearby hotels anyway spending even more money. Just not worth it anymore, I have seen The rooms I need and want go off on ebay and other timeshare sites for 500 for a week and we are here stuck paying 900 a month and can't even use it cause there is no availability.
All this for what Dirty Resorts, Horrible Service, Nasty Clerks, Smelly Slow Elevators. Not worth it!
We just want out! we have been asking to get out of my contract for 3 months now cause I have become ill and we are unable to make the payments anymore with the medical bills and they don't care!
We don't want anything back we said although it would be nice to see some money back, our contract is worth 86,000, we only owe 39,000. But we are just looking to get out of this.
All the lost points we paid for, all the RCI weeks never used, All of this is not worth it!
Every time you go on vacation they say "oh can we have 30 minutes of your time" it ends up being 2-4 hours of the same lies, deceit and trickery heaven forbid you don't give them the chance to run your credit! They just don't let up!
We have tried all the timeshare companies trying to sell it and after paying even more fees , we still have it. No one wants it and we don't either. I want this all to end, we can't do it anymore. How can we be relieved from our unwanted undesired contract! HELP US PLEASE!
I knew we were not the only ones, thanks
Mineola, New York