- Report: #396021
Report - Rebuttal - Arbitrate
Complaint Review: Wyndham Vacation Resorts
Wyndham Vacation Resorts8427 South Park Circle, Orlando, Florida U.S.A.
Wyndham Vacation Resorts Salesperson at Bali Hai Villas--Kauai lied to us to get us to sign the contract-. Orlando Florida
*Author of original report: Wyndham Vacation Resorts
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On hearing this we signed the contract. We have subsequently found this information to be false. In regard to the maintenance fees, they have turned out to be many times higher than what we have been paying before the properties were "consolidated"
We wished to terminate this contract with Wyndham, but we were told that the company has a non-cancellation policy; that we would have to sell it like real-estate ourselves.However the contract plainly states that we may terminate it at any time. Go figure?
The contract also states that "conversion fees" would be waived as we were not notified that our property had passed from Fairfield to Wyndham. We were charged these fees anyway.
"Read the contract carefully before you sign!"We did.It is what has transpired AFTER the signing--many weeks after, that is entirely unacceptable . We are by no means "truly valued " as is stated on all correspondence from the Wyndham offices, in fact we have been thoroughly scammed.
We have submitted a similar report to the BBB that services companies in the Orlando area but as yet, have received no reply from them concerning our contracts with Wyndham.
We would greatly appreciate any action taken to resolve our dispute with Wyndham Vacation Resorts.
Courtenay, British Columbia
This report was posted on Ripoff Report on 11/29/2008 02:35 PM and is a permanent record located here: http://www.ripoffreport.com/r/Wyndham-Vacation-Resorts/Orlando-Florida-32819/Wyndham-Vacation-Resorts-Salesperson-at-Bali-Hai-Villas-Kauai-lied-to-us-to-get-us-to-si-396021. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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