- Report: #1122472
Report - Rebuttal - Arbitrate
Complaint Review: Wyzant, Inc.
Wyzant, Inc. Wyzant tutoring In 2014, Wyzant has become a true scam for students seeking tutors Internet
*Consumer Comment: Happy with Wyzant
*UPDATE Employee: WyzAnt is not for Everyone
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The year 2014: WYZANT reaches a NEW LOW. Parents and students BEWARE!!! Be VERY careful about finding a tutor on this website. Now more than ever. Therefore, if you read an old review, like from a couple of years ago, the information is probably outdated. Here's why.
WYZANT has instituted a newWyzant will make a list of 'Best Match' psychology tutors in your area. In other words, you'll see a list of maybe 10 tutors that are the 'best match' for you. If you look at the review provided by the previous teacher/tutor, you will understand the problem.
'Best match' has NOTHING to do with whether the tutor is good or not. It only has to do with how many hours the tutor has tutored the past few weeks. In other words, if a tutor was lucky enough to tutor for a lot of hours in the past few weeks, her or his name will be at the top of the list. Does that mean the person is the best tutor? Nope. In fact, the tutor could be terrible!!
Now, there is a way to find a really good tutor on Wyzant. Here is what you do. CHANGE the default setting on the list of tutors from 'BEST MATCH' to 'TUTOR RATING', That way, you will see a list of tutors in terms of how high students have rated them. Or if money is an issue, you can change the default to FEE PER HOUR. If you want a tutor that is close by, you can change the default setting to DISTANCE.
So why are the "Best Matches" not necessarily the best matches? Simple. The agency now has tutors 'hustling' for jobs, so if one is lucky and tutored a bunch of students, that tutor will be shown as most recommended.
So, you could actually have a tutor that has great reviews, but since the tutor hasn't tutored a lot in the past few weeks she or he will be hidden way down at number 20 or 30. Meanwhile, a tutor with lousy feedback or even NO feedback might be 'best match' because the tutor got in a lot of tutoring that week or month.
Hmmm...doesn't that mean, though, if the tutor has gotten a lot of work, the tutor must be good? NO! It could be some tutors were on vacation that week, or were taking it easy (maybe they were doing a lot of tutoring and needed a break), or had a family emergency. So, think about the ethics of a company that intentionally deceives you when you're trying to find the best tutor for you or someone you know.
This report was posted on Ripoff Report on 02/10/2014 10:46 AM and is a permanent record located here: http://www.ripoffreport.com/r/Wyzant-Inc/internet/Wyzant-Inc-Wyzant-tutoring-In-2014-Wyzant-has-become-a-true-scam-for-students-seeking-1122472. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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