- Report: #134235
Report - Rebuttal - Arbitrate
Complaint Review: X-Technology
X-Technologywww.xtechnology.com/ Cleveland, Ohio U.S.A.
X-Technology ripoff Cleveland Ohio
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To make a long story short, the laptop essentially overheated and melted. I am a professional photographer and needed this unit to work as I was onsight shooting and downloading. The AC adapter wouldn't work, smelled funny and overheated. I spent 90.00 for a temporary fix to get through the shoot, which I called customer service /warranty BEFORE to make sure my warranty was covered. "Oh sure, do what you have to do, and then send it back to us."
Well, I did just that, shipped back computer at my expense only to be told that the back was opened and the warranty wouldn't be covered. Well, duh, I called you about that. They would not even deal with me after that. This unit was about 3 months old, by the way.
A very Loud fan, very warm external battery and well you get the jest. I just want to warn other people and maybe law enforcement to do something about this company. I am an online seller so I know what it takes to keep customers happy and I do not sell inferior products.
Maybe we could do a class action suit against the Crooks.
I have since given the doorstop to a computer expert and he said there is no way to make this work. It is fried and yes, a doorstop is about all that this 1600.00 (Plus shipping Plus temporary fix ++++ laptop is.
Buyer Beware and don't be a fool, I was...never again.
This report was posted on Ripoff Report on 03/08/2005 06:03 PM and is a permanent record located here: http://www.ripoffreport.com/r/X-Technology/Cleveland-Ohio-44128/X-Technology-ripoff-Cleveland-Ohio-134235. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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