• Report: #124986

Complaint Review: X10

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  • Submitted: Wed, December 29, 2004
  • Updated: Wed, December 29, 2004

  • Reported By:Philadelphia Pennsylvania
X10
19823 58th PL S. Kent, Washington U.S.A.

X10 Home Solutions Ripoff Selling Without Shipping Nor Refunding They sell stuff they don't have and doesn't refund when asked to Kent Washington

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I placed my order on 11-25 for a Delphi Skyfi2 they claimed they had in stock.. I was charged instantly. A week passed and other things I ordered later on other sites started to arrive and nothing on this radio... call them.. 1/2 hour waiting and dropped several times then I had to call late late nigtht.. on hold 4 ever again.. then other day I chose the option for a salesperson.. boom.. someone answers in less than 5 minutes.. I asked if they have the Skyfi 2 on stock... "YEAHH.. WILL SHIP IT TOMORROW."

Then I questioned, well if you have it Y the FFFF didn't u ship mine yet??? Then the YEAH turns into a "It's arriving in a couple days.. on the 17th.. by +- 20th they didn't have it shipped and I cancelled the order.. very easy to cancel the person apologize and said the money would be back in a couple days, 2 days and nothing.. 4 days... then I got to emails.. saying they didn't had time to stop the shipment and the SkyFi2 was on the way... now I'm supposed to send it back for credit. Call the MFKrs and ask them if 5 days wasn't enough to cancel the shipping department, they said they can't do nothing since it's already shipped, asked for proof that they shipped, tracking number or whatever.. they have nothing. that was on the 24th now 5 days later, still nothing arrived and they will not refund until I return the ghost shipment. Well, Visa will be getting that call.

X10.COM Return Authorization and Packing List
==================================================================

RMA Number: RMA180331
Customer's Name: Sergio P *******
Order Number: 1837**4
Order Date: 11-25-2004
Reason For Return: Reorder/Upgrade
Manufacturer's Packaging: Unopened
Action Requested: Return For Credit

Packing List:

1 DELPHI SKYFI2 RECEIVER EDE-DELSA10101

Sergio
Philadelphia, Pennsylvania
U.S.A.

This report was posted on Ripoff Report on 12/29/2004 09:32 PM and is a permanent record located here: http://www.ripoffreport.com/r/X10/Kent-Washington-98032/X10-Home-Solutions-Ripoff-Selling-Without-Shipping-Nor-Refunding-They-sell-stuff-they-don-124986. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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