- Report: #515565
Report - Rebuttal - Arbitrate
Complaint Review: X10.com
X10.com400 FORGE WAY STE 412 ROCKAWAY, New Jersey United States of America
X10.com Sold me 2 used motion lights for new ones. ROCKAWAY, New Jersey
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I bought a package deal from www.x10.com on 09/03/2009 that consisted of two motion detector outdoor lights with a free sensor. About 3 weeks later they arrived.
Once I opened the package I could see that I bought what looked like used but probably returned lights. The free sensor was not with the lights. I hooked up the lights and of course, neither worked.
I called and emailed and finally got a RMA number to ship them back vis FedEx. They arrived back 10/03/2009 according to FedEx AND x10. That is the last I have heard from them!
When I call I get musAc answer. When I email, I get NO answer! I paid with PayPal and they are only responsible for delivery and that is all.
Looks like I'm out 65 dollars!? I'd like to file a class action suit against these rip offs because I know that I'm not the first.
This report was posted on Ripoff Report on 10/27/2009 10:39 AM and is a permanent record located here: http://www.ripoffreport.com/r/X10com/ROCKAWAY-New-Jersey-07866/X10com-Sold-me-2-used-motion-lights-for-new-ones-ROCKAWAY-New-Jersey-515565. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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