XCel Fitness National Fitness I belonged to this club for 6 years, paying early every time except in Jan. 2013 when I paid exactly on the due date. Without my permission, they charged my Visa and got a double payment that month. Bend, Oregon

I joined Aspire Health & Fitness  on 6/1/07 and went to a month to month basis one year after that. The original contract expired after one year and I never signed another contract.The fitness center changed ownership and names  several times and the name at this time is EXCEL.For every month, for 51/2 years I paid the monthly dues early. In January 2013, I was out of the country, but I paid the dues on the due date, which I was told was the 5th. In spite of that, the second week of January I received a charge on my VISA by EXEL fitness for the dues I already paid. When I asked them why my VISA was charged, without my permission, they got nasty and basically told me tough. If I didn't want my VISA charged I had to pay early. I asked for the overcharge to be payed back to me and again they gave me the run-a-round.

At that point I told them I wanted to quit but was told that there was nothing they could do to help me. I had to call National Fitness in Layton, UT. They also told me that I had to pay more money because I didn't give them a 30 days notice. I called National Fitness for several days but no one was there. At this point I went on line and read other people's negative reports about this organization. I have sent a certified letter to National Fitness, POBox 497, Layton, UT 84041-0497 telling them that I have quit and want to be taken off of their records.