- Report: #999953
Report - Rebuttal - Arbitrate
Complaint Review: XCel Fitness
XCel Fitness2410 Twin Knolls Drive Bend, Oregon United States of America
XCel Fitness National Fitness I belonged to this club for 6 years, paying early every time except in Jan. 2013 when I paid exactly on the due date. Without my permission, they charged my Visa and got a double payment that month. Bend, Oregon
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At that point I told them I wanted to quit but was told that there was nothing they could do to help me. I had to call National Fitness in Layton, UT. They also told me that I had to pay more money because I didn't give them a 30 days notice. I called National Fitness for several days but no one was there. At this point I went on line and read other people's negative reports about this organization. I have sent a certified letter to National Fitness, POBox 497, Layton, UT 84041-0497 telling them that I have quit and want to be taken off of their records.
This report was posted on Ripoff Report on 01/19/2013 09:12 PM and is a permanent record located here: http://www.ripoffreport.com/r/XCel-Fitness/Bend-Oregon-97701/XCel-Fitness-National-Fitness-I-belonged-to-this-club-for-6-years-paying-early-every-ti-999953. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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