• Report: #458566

Complaint Review: XM Radio

  • Submitted: Thu, June 04, 2009
  • Updated: Thu, June 04, 2009

  • Reported By:Lehi Utah
XM Radio
Address 1500 Eckington Place, N.E Washington, District of Columbia U.S.A.

XM Radio charged me for 3 months I didn't aurthorize them to charge as well as charges from 2 years ago I had already paid for Washington District of Columbia

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After trying to cancel service with xm radio they continued my service and charged me for three months at full price. After speaking with a customer service representative she said she would have a supervisor call me and instead of receiving a phone call from a supervisor I received a letter in the mail from collections. Then they claim I have an addition charge for $12.95 from about two years ago! I had paid for 2 years in advance and they added an extra $12.95. No authorization was given from me. They are the most dishonest company I have ever had to deal with. The customer service people were very rude too. I will never use XM again. Since this has happened my entire family stopped their service immediately.

Lehi, Utah

This report was posted on Ripoff Report on 06/04/2009 12:00 PM and is a permanent record located here: http://www.ripoffreport.com/r/XM-Radio/Washington-District-of-Columbia-20002/XM-Radio-charged-me-for-3-months-I-didnt-aurthorize-them-to-charge-as-well-as-charges-fro-458566. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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