- Report: #909869
Complaint Review: XM Sirius Radio
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| XM Sirius Radio
Internet United States of America |
|
XM Sirius Radio Renewal Scam, Lying Liars, Internet
*UPDATE Employee: We'd like to help
*Consumer Comment: They tried to do the same thing to me...
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I spent about an hour on the phone trying to talk to a supervisor, called back about 4 times and finally realized that they purposely don't allow you to talk to anyone who is either a 'supervisor' or even anyone who spoke English as a first language. Supposedly they have entered a termination now, and even provided me with a 'confirmation number' of 7 digits, but I will have to watch all of my credit cards for then next several weeks to make sure they haven't charged anything new based upon their 'contract'.
Never get in a relationship with these guys. Scum.
This report was posted on Ripoff Report on 07/10/2012 07:34 PM and is a permanent record located here: http://www.ripoffreport.com/r/XM-Sirius-Radio/internet/XM-Sirius-Radio-Renewal-Scam-Lying-Liars-Internet-909869. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 UPDATE Employee
We'd like to help
AUTHOR: SIRIUS XM Customer Relations - (USA)
SUBMITTED: Thursday, July 12, 2012
We are sorry to hear about your experiences. The cancellation should have gone through. Please send us an email with your contact information to sxm_help@siriusxm.com and we will reach out to you to discuss your account. We are sorry to see you go.
Thanks,
SiriusXM Digital Care Team
#2 Consumer Comment
They tried to do the same thing to me...
AUTHOR: MovingForward - (USA)
SUBMITTED: Wednesday, July 11, 2012
I, too, ended up with limited english speaking phone reps. I explained that I haven't owned or seen that vehicle in 4 years. They didn't care about that at all. They never could answer who ordered the service in my name on a vehicle I no longer own.
After much discussion I finally got a cancellation number from them, but they did their best to say there was nothing to cancel as it was free. I know better. There is no such thing as a free service without some hook... and I didn't want the charges to roll over onto any credit card I had up with them in 2006. They are scum.
