- Report: #583704
Report - Rebuttal - Arbitrate
Complaint Review: Xbox Live
Xbox LiveInternet United States of America
Xbox Live microsoft xbox live Xbox live stole my money!! Never use credit cards or debit cards. Internet
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If your reading this your probably as PISS OFF as i am. I purchase xbox live monthly, to be pulled directly from my checking account. Now the first problem was when i wasn't using my live to much & thought I could save a few bucks. So i cancel on time before to renew date. The next month i check my acccount, they had billed me for the next month service(service i hadn't use yet.) I called them & they convinced me it was my fault. That I owed them for a month in-between my service. I had service for so long I couldn't retrieve all my statement. I said fine, I'll eat the 7.99, but it better not happen again. I reorder later when the new COD was out & again decided to cancel when I got bored. Guess what happen on my next month statement another 7.99 charged to my account. When I called them & complained that they pulled money out of my account for a month i hadn't use yet. They said it was for the impervious month. They fought with me till I got piss off an hang up. I not stupid, xbox or any company is going to let you use their service for a month first & hope you have the money after. Too, I was charged when I first turned it on. So nothing they said made sense. I'm not putting any more money in xbox's pocket I'm selling mine & buying a (((competitors' names redacted))) were its FREE Internet.
sorry, allowing you to give a competitors name would instigate others to just file against their competition, to only come back later to suggest their company, ..plus, if you post a competitors name more than likely they will show up on search engines as a Rip-off! - - your comments on this policy are welcome. CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report. In this case we removed an alleged competitors name
This report was posted on Ripoff Report on 03/21/2010 05:26 PM and is a permanent record located here: http://www.ripoffreport.com/r/Xbox-Live/internet/Xbox-Live-microsoft-xbox-live-Xbox-live-stole-my-money-Never-use-credit-cards-or-debit-583704. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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