Complaint Review: Xheli.com - City of Industry Internet
- Xheli.com Internet United States of America
- Phone: 626-968-9860
- Web: Xheli.com
- Category: Miscellaneous Electronics
Xheli.com I contacted their suuport email about a defective battery in an item that was less than a year old. Getting no response, I used their chat line. They said they would send a battery but never did and City of Industry, Internet
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I am not 100% sure this company is located in City of Industry, but I am certain they are in the state of California.
I emailed them several times about a problem I was having with a micro helicopter I bought from them that was less than a year old. They ignored all my emails. I then contacted them thru their "chat line". The chat person said they would send me a new battery for a charge but would get back to me about the details. They never did and when I chatted to follow up, they would discontinue the chat session.
After having this experience, I went on line and saw there were several complaints posted of this nature about Xheli.com-very poor customer support and follow up. It was their customer support given email address that I sent emails to that they never responded to.
This report was posted on Ripoff Report on 02/13/2011 07:54 AM and is a permanent record located here: https://www.ripoffreport.com/reports/xhelicom/internet/xhelicom-i-contacted-their-suuport-email-about-a-defective-battery-in-an-item-that-was-l-694845. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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