- Report: #992780
Report - Rebuttal - Arbitrate
Complaint Review: Xlibris Publishing
Xlibris Publishing1663 Liberty Dr #200 Bloomington, Indiana United States of America
Xlibris Publishing Ray Olgers Printing Department Xlibris the scamers outsource book printing to companies that use inferior paper for the quality and price of my book "Camels to Caviar" She declined to send me a sample copy of the book being publi Bloomington, Indiana
The sample books I received have a nice cream color readable classy look to it, the one I saw at my book signing was shocking that one of my followers received this as a quality book. Not one book in my library looks like they used photocopy white paper as does the one I saw.
Ray Olgers refused to send me a copy of my own book to see what the quality is. I would have to pay for the book to see it! What kind of customer service is this? They are not quality controlling copies sent out from Ingram and Amazon, so she tells me. In other words she is saying Ingram and Amazon print their own books and not Xlibris. Does that make sense? I didnt pay either of those companies to print my book, I paid Xlibris to print them. I recommend to all of you that have books with them, find out if your book is also being sent out looking like a photocopy instead of a real book.
They just keep on scaming and no one does anything about it. They just keep on scammming wherever they can.
This report was posted on Ripoff Report on 01/07/2013 12:54 PM and is a permanent record located here: http://www.ripoffreport.com/r/Xlibris-Publishing/Bloomington-Indiana-47403/Xlibris-Publishing-Ray-Olgers-Printing-Department-Xlibris-the-scamers-outsource-book-print-992780. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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