• Report: #890076

Complaint Review: Xlibris

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Tue, May 29, 2012
  • Updated: Tue, May 29, 2012

  • Reported By: Busky123 — New York New York United States of America
Xlibris
1663 Liberty Drive Suite Bloomington,, Indiana United States of America

Xlibris Xlibris Publishing They cannot deliver what they promise.. Bloomington,, Indiana

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

Xlibris is an extraordinary company designed to mislead consumers every step of the way. They are either best run company  (designed to perpetuate fraud) or the worst (criminals).

The sales dept. production dept. and marketing dept. are all disconnected from each other...they over promise and under deliver on every facet of the business.

BUT...you (the consumer) have plenty of warning signals if you listen to your instincts:
1) They demand full payment upfront. 
2) They only take your payment over the phone, not online.
3) They force you to buy pre - packed programs.
4) The staff is totally inexperienced, and il informed.
5) They cannot give you a timeline for production.
6) They cannot tell you when your book will done.
7) They charge for corrections, even though they do not show you a first galley. (So, if they transcribed something wrong, YOU pay for it!).
8) Their hours are till 3pm CST. 
9) They are not accessible.
10) They are not nice. They totally lack any kid of professionalism, experience, knowledge.  (NOTE: I was told that they hire only interns and students...I believe it).

BUT...if you work with them it is YOUR fault...so don't complain. There are so many other, better, professional (and less expensive) GOOD self publishing companies....go to them...in fact RUN to them!


This report was posted on Ripoff Report on 05/29/2012 03:33 PM and is a permanent record located here: http://www.ripoffreport.com/r/Xlibris/Bloomington-Indiana-47403/Xlibris-Xlibris-Publishing-They-cannot-deliver-what-they-promise-Bloomington-Indiana-890076. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Xlibris

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.



Ripoff Report Legal Directory