- Report: #375779
Report - Rebuttal - Arbitrate
Complaint Review: Xperience Days
Xperience Days50 Harrison St Ste 113 Hoboken, New Jersey U.S.A.
Xperience Days $600 and all I got was this stupid piece of paper! Hoboken New Jersey
*REBUTTAL Owner of company: Gift Certificate Still Worth Original Value Despite Customer Delays
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Now, after chasing them for over a year, I requested a refund (since my experience is was no longer offered). I spoke with the president of xperience days, and she insists that they have made every effort to book my event, but that I'm to blame! Instead of a refund, she offered to book me for something in December. Unbelievable.
If you want to do something cool, go directly to the source of the event - the overhead you pay xperience days will just be a waste of money. They offer very poor customer service and don't deliver on what they sell. Good thing gift certificates don't expire in CA! I have a feeling this is going to take a while...
I love their company motto: "Xperience Days is an exciting new company that was formed in 2004. We believe that gifts should be given, received and above all else Xperienced". Yeah right, they believe your gift should be xperienced...
This report was posted on Ripoff Report on 09/24/2008 03:31 PM and is a permanent record located here: http://www.ripoffreport.com/r/Xperience-Days/Hoboken-New-Jersey-07030/Xperience-Days-600-and-all-I-got-was-this-stupid-piece-of-paper-Hoboken-New-Jersey-375779. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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