- Report: #841906
Report - Rebuttal - Arbitrate
Complaint Review: Xplor
XplorFederal Highway 307 km. 282 Internet United States of America
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It appears that this refusal is rudely delivered with the words "You`re to Fat". This creates a very embarrassing situation for the victum as this is done if front of others waiting to ride. The problem has been brought forth to the sales manager, but no correction has been made to their website. Let the buyer beware!!! They intice large people, who would like to try the sport with claim of 300 pound weight limit. In actuallity they refused a member of our party who is about 210.
When they refuse you, they feel not need to offer a refund. Had I known, I certainly would not have booked this tour. This refusal ruined the day for they whole party of six, at a cost for park admission of 654.00USD. This would have easily been avoided with disclosure of waist and leg size requirments. To do this they would have to measured a large harness and post this on their website. Looks like a cash grab....get them here, refuse those who don`t fit, and keep the cash!!!!!
This report was posted on Ripoff Report on 02/19/2012 07:05 PM and is a permanent record located here: http://www.ripoffreport.com/r/Xplor/internet/Xplor-Fraud-Alert-Internet-841906. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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