- Report: #1053516
Report - Rebuttal - Arbitrate
Complaint Review: Xpress Financial Services
Xpress Financial Services3350 SW 148th Ave. Miramar, Florida USA
Xpress Financial Services Rip off, possible identity theft Miramar Florida
*REBUTTAL Owner of company: Xpress Financial 3350 SW 148th Avenue Miramar Fl 33027
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I wish that these reports has existed before my experience with this company.
On March 23, 2013, I received an email saying that I was approved for a loan and that once my identity and income was confirmed, my loan would be funded. This email included a PDF file that had several pages that I needed to sign and what proofs I needed to send, which I did.
On March 25, 2013, I received an email saying that my application for a loan of $10,000.00 has been fully approved subject to payment of your security deposit in the amount of $820.68. I paid that amount via Green Dot MoneyPak (as they required) on March 29, 2013. When the loan was not deposited into my account (I had chosen direct deposit) by Tuesday, April 2, I called the company.
When I finally reached someone, I was told that I needed to send another 410.34 and then my loan would be fully funded. I was told that I would receive both my deposit and the cost of the MoneyPak back after 6 months of on-time payments.
I was able to send this amount on April 4, 2013. Once again I used GreenDot MoneyPak as they told me to. Funding is supposed to occur in one to two business days.
On April 11, 2013, I sent an email to support@Xpress-Financial-Services.com asking why I hadn't received the funds. I also called the company several times and left voice messages. I was never called back. On the few occasions when I was able to talk to someone , I was always transferred to "Funding", but never got through to that department (the call was never answered).
Today is May 24, 2013 and I have still neither received the loan, an explanation of why, nor a refund of the money sent.
I have closed all of my bank accounts and opened new ones as well as putting a fraud alert on my credit reports.
I am out over $1,000
This report was posted on Ripoff Report on 05/24/2013 07:04 AM and is a permanent record located here: http://www.ripoffreport.com/r/Xpress-Financial-Services/Miramar-Florida-33027/Xpress-Financial-Services-Rip-off-possible-identity-theft-Miramar-Florida-1053516. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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