- Report: #1053455
Report - Rebuttal - Arbitrate
Complaint Review: XtraLights.com
XtraLights.com5900 No.3 Road Richmond, British Columbia Canada
XtraLights.com They do not fulfill orders for claims even if you offer to pay. Richmond internet
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I had an issue with the HID lights I purchased.
After 17 emails they agreed to ship me replacement HID lights as long as I prepaid them using a credit card and if found to not be convered by any warranty the charges would reamin on my card.
I agreed to the terms and conditions. I then received an email that they were shipped. Nope! nothing after a week.
Called them up and they had no clue what I was talking about - apparently they have thousands of people working there :-)
Yup and I was born yesterday. So now I have a $400 lighting system with no bulbs... when I ask them they start all over again with the process.
This report was posted on Ripoff Report on 05/23/2013 07:08 PM and is a permanent record located here: http://www.ripoffreport.com/r/XtraLightscom/Richmond-British-Columbia/XtraLightscom-They-do-not-fulfill-orders-for-claims-even-if-you-offer-to-pay-Richmond-1053455. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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