• Report: #860020

Complaint Review: Xymox Percussion

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  • Submitted: Tue, March 27, 2012
  • Updated: Thu, April 26, 2012

  • Reported By: Kellye — San Amgelo Texas United States of America
Xymox Percussion
8662 buggy whip road Rancho Cucamonga, California United States of America

Xymox Percussion poor service, poor communication, poor customer service Rancho Cucamonga, California

*Author of original report: xymox came through

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Placed order on February 2nd and did not receive order. Called but the phone lines were down. Emailed and received reply saying they'd ship on February 20th. Still did not recieve package so I continued to email. Finally received "free" item on March 5th. Did not receive paid item, so I emailed them again. Finally received second item on March 26th, but it was the "free" item again and not the item that I paid $156 for. I emailed the company again and haven't heard back from them. This company is very hard to do business with and have had my money for two months without shipping my product. Do not use this company.

This report was posted on Ripoff Report on 03/27/2012 12:15 PM and is a permanent record located here: http://www.ripoffreport.com/r/Xymox-Percussion/Rancho-Cucamonga-California-91730/Xymox-Percussion-poor-service-poor-communication-poor-customer-service-Rancho-Cucamonga-860020. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Author of original report

xymox came through

AUTHOR: Kellye - (United States of America)

Did receive my tenor pad from xymox on April 23 with an apology from Kevin. The pad is outstanding!
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