- Report: #1089140
Report - Rebuttal - Arbitrate
Complaint Review: YELLOW US PAGES
YELLOW US PAGES, New York USA
YELLOW US PAGES SCAM New York
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Sometime in June 2012 I got a call from a representative informing me that they just need to update their record with regards to our business. Then they told me that it would be free for 2 months and that after that I have to pay $60/ month. I told them that if there is a fee that I don't want it but they told me that it's just trial and that they are going to send me communications before the 2 months is up and that I will be asked if I still want to continue.
Nothing came in the mail and then the other day I got a call from a certain Nicky Page that she is from a collectng agency and that our bill was overdue. And so I asked her which account? And she said that it is from the Yellow US Pages. So I asked her when did they send me a bill and she said that it was sent twice and that we did not respond. So I asked her if she can fax the bill to me as I have not received anything. And faxed she did! After reviewing it, I was surprised to see the amount of $770.00. Then it all came back to me about that phone call last June.
So I decided to call them back to figure out how it happened that I was not informed that the trial period is about to end and Nicky Page said that it's my responsibility to cancel and I even told her that I did not even see the site where our name was listed and that I did not even get the password and username that she was talking about but she was irritated and she said that I agreed to the contract and that she even made me listen to the recorded message. When I listened to the recorded message I recognized my voice but i don't recognize answering all those questions. It gaved me a headache at first thinking that we would be paying that bill. Nicky even told me that if I would pay the bill that day that she is willing to take out all the interest and charges so I just have to pay $720.00. So I ended our phone conversation and took a long walk around the neighborhood to think. Then I was about to call a lawyer to ask for advice when I decided to google their company. Lo and behold, I read all those complaints. So I copied all the complaints from different sites and decided to fax all of them to Nicky Page.
So far, I have not received any phone calls from her.
This report was posted on Ripoff Report on 10/03/2013 08:03 AM and is a permanent record located here: http://www.ripoffreport.com/r/YELLOW-US-PAGES/New-York/YELLOW-US-PAGES-SCAM-New-York-1089140. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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