- Report: #1073855
Report - Rebuttal - Arbitrate
Complaint Review: YaYa Creations
YaYa Creations13155 railroad avenue city of industry, California USA
YaYa Creations Efavormart.com Product not as described, returned, no refund to date!!! city of industry California
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On 6/4/13 I ordered 20 units of yellow satin gift bags for a wedding I was attending. They were shipped on time but when I opened the box the bags were not yellow. They were a cream color with yellow tint. I promptly return the full contents and requested a refund. I then ordered different yellow gift bags from same vendor and had them quick shipped on 6/14/13. These bags arrived and were exactly how they were described on website yellow. I had lodged a complaint with paypal, however because the paypal account had a different email address on it I could not revise my complaint to show a picture of the initial order or the fact I ordered a second order that I was satisfied with. I corrently have a complaint with teh BBB. Ya Ya is still not taking ownership of description and color difference from website. Also, stating that all 20 units were not returned. [continued below]....
I will never order from this company again. I am taking this to my small claims court as I believe I was wronged. I will update you on the progress.
Do not use yaya creations or efavormart! They are horrible with customer service. To date, i ahve not received a refund in any amount.
This report was posted on Ripoff Report on 08/07/2013 11:19 AM and is a permanent record located here: http://www.ripoffreport.com/r/YaYa-Creations/city-of-industry-California-91746/YaYa-Creations-Efavormartcom-Product-not-as-described-returned-no-refund-to-date-c-1073855. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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