- Report: #797237
Report - Rebuttal - Arbitrate
Complaint Review: Yahoo Small Business
Yahoo Small BusinessInternet United States of America
Yahoo Small Business A Nightmare of Private Domain Info Compromised, Inability to Transfer Domain, The other issue remains an inability to transfer this domain to godaddy.com. Yahoo Small Business reps gave poor and incomplete information on this process. Internet
The other issue remains an inability to transfer this domain to godaddy.com. Yahoo Small Business reps gave poor and incomplete information on this process. The rep I talked with told me about a security code # on their manager that I copied. I attempted to use this to transfer the domain but I got a message that is was formatted incorrectly. They incorrectly format their codes. When I requested a call back, they never called me back.
So, as a result of their shenanigans,to put it nicely, I have a domain that I cannot transfer because myprivacy, their proxy associated with Yahoo refuses to issue codes. I cancelled my service with Yahoo and will not receive a refund, so I am out about $50.00 for lost services. Mylegal name was associated with my domain, so privacy was violated. I have a pending domain transfer with godaddy that I cannot complete that cost me $26.00, with private extras that will probably never be completed, and I truly found out what an unethical company Yahoo Small Business is to deal with. I waste hours resubmitting my requests to myprivacy at least 10 times with follow up emails that were ignored. I will have to figure out a new domain name now. At least, for now, my legal name is not publicly associated with my domain, but what good is a domain when you cannot even transfer it?
A total nightmare. Do not use this company. Other domain sites and web host systems are cheaper and much more pleasant to deal with, and actually have customer service.
This report was posted on Ripoff Report on 11/11/2011 06:42 PM and is a permanent record located here: http://www.ripoffreport.com/r/Yahoo-Small-Business/internet/Yahoo-Small-Business-A-Nightmare-of-Private-Domain-Info-Compromised-Inability-to-Transfe-797237. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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